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What Is Six Sigma
Submitted as: Utkarsh Bhatt
Six Sigma is a quality improvement methodology for businesses that calculates the number of errors in a process and attempts to systematically fix them.The Six Sigma management technique was created in 1984 by Motorola engineer Bill Smith to remove variations in the company's electronic production processes that were resulting in defective products.
Since then, top management and project teams in a wide range of industries have adopted the methods, tools, and cultural norms that support the management system to increase operational excellence. Additionally, the definition of “defect” has expanded to cover any weakness in business operations that prevents a corporation from satisfying the needs of its customers.(read
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Category : Education
