Here's the recent articles submitted by mike hussian
Articles By mike hussian
Why Are Proprietary Call Center Solutions Better Than Vicidial?
Submitted as: Mike
Author works in a company that offers VICIDial customization along with a cloud contact center solution and a call center solution. For VICIDial, the company also provides VICIDial vTiger integration, VICIDial Zoho integration, VICIDial custom add-on development, and more.(read
entire article)
View : 129 Times
Category : General
Benefits Of Using A Hosted Cloud Contact Center Solution For Startups
Submitted as: Mike
Author works in a company that offers the best call center solution and a cloud contact center solution with the hosted model. The company also offers call center CRM integration, VICIDial customization, call center Twitter integration, and other services.(read
entire article)
View : 129 Times
Category : Business
What Is The First Call Resolution? How To Improve Fcr Rate?
Submitted as: Mike
Author works in a company that offers a cloud hosted call center solution, call center solution, and VICIDial services. The company also offers an AI voice analysis tool for call centers, VICIDial customization, call center CRM integration, call center social media integration, and other services to empower contact centers.(read
entire article)
View : 155 Times
Category : Business
How Does Cloud Contact Center Solution Benefit Startup Companies?
Submitted as: Mike
Author works in a company that provides a cloud hosted contact center solution and call center solution. The company also offers call center CRM integration, call center WhatsApp integration, call center social media integration, etc.(read
entire article)
View : 148 Times
Category : Business
Major Utilities Of An Outbound Call Center Solution
Submitted as: Mike
Author works in a company that offers a call center solution and a cloud contact center solution that support inbound, outbound, and blended campaigns The company also supports call center software related services such as VICIDial customization, call center CRM integration, VICIDial vTiger integration, VICIDial Zoho integration, and more.(read
entire article)
View : 136 Times
Category : Business
What Is The Future Of Vicidial?
Submitted as: Mike
5The importance of call center solutions is increasing day by day. This is the reason the call center software providers have been coming up with amazing and feature rich contact center solutions. The add-ons and features introduced for these proprietary call center solutions use AI, call center automation, and some other bleeding edge technologies.
As the need and demand for these solutions are increasing like anything, it becomes necessary to dig deeper to know the future of open source call center software such as VICIDial.
VICIDial is one of the popular call center solutions that have been benefiting businesses for many years. Being an open source VoIP solution, it is largely dependent on the community to add advanced features to compete with other proprietary call center solutions. With the latest trend of focusing on self growth, there are only a few community members that contribute to the growth of open source products.
This raises the question of the reliability of using a VICIDial solution and its future.
Features
VICIDial has all the required features without any need for VICIDial customization that supports inbound, outbound, and blended campaigns. Thus, it is still a useful call center solution for many businesses. Even in the future, it will be capable of meeting the needs of startups and small businesses.
Cost
Cost is the major driving factor behind the popularity of this open source call center software solution. Being an open source call center solution, it is available for free. If a user knows how to install and set up the system, one doesn't even need to invest in VICIDial setup and installation. This has been a motivating feature for many call centers to use VICIDial and this fact will not change even in the future.
Customization
VICIDial customization is a service offered by worldwide VICIDial experts. From VICIDial theme customization to building a whole new add-on and integrating it into the VICIDial call center solution, there are multiple types of VICIDial customization services available in the open source contact center software. These VICIDial experts have expertise in building and integrating any functionality in this call center dialer platform. Thus, even if the open source community might not be adding advanced contact center software features to this solution, still, VICIDial customization can help in making it a competitive call center solution.
Functionalities
VICIDial has a limited range of features and functionalities, but the VICIDial experts around the world can help in enhancing the performance of this open source call center software and add missing features to it.
Final words
VICIDial in its core form is a standard call center solution with limited features and functionalities. However, VICIDial experts can help in adding the missing features and making it one of the most competitive call center solutions. As this software has been in the market for many years, VICIDial customization is available at affordable rates for users.
As the required support is available for making this software competitive and the cost benefits associated with this software make the future of VICIDial as bright as the future of other call center solutions.
Author Bio
Author works in a company that offers VICIDial customization along with a cloud contact center solution and a call center solution. For VICIDial, the company also provides VICIDial vTiger integration, VICIDial Zoho integration, VICIDial custom add-on development, and more.
5The importance of call center solutions is increasing day by day. This is the reason the call center software providers have been coming up with amazing and feature rich contact center solutions. The add-ons and features introduced for these proprietary call center solutions use AI, call center automation, and some other bleeding edge technologies.
As the need and demand for these solutions are increasing like anything, it becomes necessary to dig deeper to know the future of open source call center software such as VICIDial.
VICIDial is one of the popular call center solutions that have been benefiting businesses for many years. Being an open source VoIP solution, it is largely dependent on the community to add advanced features to compete with other proprietary call center solutions. With the latest trend of focusing on self growth, there are only a few community members that contribute to the growth of open source products.
This raises the question of the reliability of using a VICIDial solution and its future.
Features
VICIDial has all the required features without any need for VICIDial customization that supports inbound, outbound, and blended campaigns. Thus, it is still a useful call center solution for many businesses. Even in the future, it will be capable of meeting the needs of startups and small businesses.
Cost
Cost is the major driving factor behind the popularity of this open source call center software solution. Being an open source call center solution, it is available for free. If a user knows how to install and set up the system, one doesn't even need to invest in VICIDial setup and installation. This has been a motivating feature for many call centers to use VICIDial and this fact will not change even in the future.
Customization
VICIDial customization is a service offered by worldwide VICIDial experts. From VICIDial theme customization to building a whole new add-on and integrating it into the VICIDial call center solution, there are multiple types of VICIDial customization services available in the open source contact center software. These VICIDial experts have expertise in building and integrating any functionality in this call center dialer platform. Thus, even if the open source community might not be adding advanced contact center software features to this solution, still, VICIDial customization can help in making it a competitive call center solution.
Functionalities
VICIDial has a limited range of features and functionalities, but the VICIDial experts around the world can help in enhancing the performance of this open source call center software and add missing features to it.
Final words
VICIDial in its core form is a standard call center solution with limited features and functionalities. However, VICIDial experts can help in adding the missing features and making it one of the most competitive call center solutions. As this software has been in the market for many years, VICIDial customization is available at affordable rates for users.
As the required support is available for making this software competitive and the cost benefits associated with this software make the future of VICIDial as bright as the future of other call center solutions.
Author Bio
Author works in a company that offers VICIDial customization along with a cloud contact center solution and a call center solution. For VICIDial, the company also provides VICIDial vTiger integration, VICIDial Zoho integration, VICIDial custom add-on development, and more.(read
entire article)
View : 149 Times
Category : Service
Omnichannel Call Center Solution Improves Customer Experience
Submitted as: Mike
Author works in a company that offers a call center solution and a cloud contact center solution that support inbound, outbound, and blended campaigns The company also supports call center software related services such as VICIDial customization, call center CRM integration, VICIDial vTiger integration, VICIDial Zoho integration, and more.(read
entire article)
View : 142 Times
Category : Service
Which Are Must Have Features To Support Inbound Calling?
Submitted as: Mike
Author works in a company that offers a cloud contact center solution and an on-premise call center solution. The company also provides call center CRM integration, VICIDial customization, call center social media integration, and more to provide a complete inbound calling solution.(read
entire article)
View : 130 Times
Category : Business
Best Practices Of Call Center Solution Selection In 2022
Submitted as: Mike
Author works in a company that offers the best call center solution and a cloud contact center solution that can help in boosting connect rate and other KPIs. The company also offers Truecaller business number verification, AI voice analysis tool, call center WhatsApp integration, call center CRM integration, etc.(read
entire article)
View : 198 Times
Category : Computers
Which Are Must Have Call Center Automation Features?
Submitted as: Mike
Author works in a company that offers the best call center solution and a cloud contact center solution that can help in boosting connect rate and other KPIs. The company also offers Truecaller business number verification, AI voice analysis tool, call center WhatsApp integration, call center CRM integration, etc.(read
entire article)
View : 197 Times
Category : Computers
