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Articles By jyothi tulasi

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Top 10 Companies Mastering Customer Success   By: jyothi tulasi
Customer success is important for any company. For any company, retaining customers is important. Churn is definitely not desirable by any company. Who wants to see their customers go? No one right. In a business, it is important to gain customer trust and confidence. This is exactly what will lead to customer success. Customer success has become necessary as the cost of retaining a customer are much lesser than the costs of acquiring a new customer. So, for companies who want cost effective solutions that will promise revenue, sticking to customer retention is important. These are key components of customer relationship management.(read entire article)
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Category : Hardware/Software

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