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Articles By live chat agent

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The Significance Of A Quality Customer Service For The Businesses    Submitted as: Surabhi Joshi
The success of any business today, irrespective of its size, mainly lies on the type of customer service it provides. Customer service holds a major significance for any business.(read entire article)
View : 272 Times
Category : Business

How To Make Your Customer Support Agents More Productive?    Submitted as: Surabhi Joshi
Here are the best tips to make your support agents more productive such as providing effective customer service tools, empower your customer support agents and making use of secret evaluations.(read entire article)
View : 264 Times
Category : Business

4 Common Types Of Customers Found At A Support Center    Submitted as: Surabhi Joshi
Read on to know the various types of customers encountered at a support center such as infuriated customers, demanding customers, suspicious customers and muddled customers.(read entire article)
View : 269 Times
Category : Business

5 Proven Strategies To Boost Brand Advocacy For Your Business    Submitted as: Surabhi Joshi
Brand advocacy is all about your business lovers introducing you to new customers, efficaciously driving new revenue and business intelligence. It further helps cut down on marketing expenses as well.(read entire article)
View : 240 Times
Category : Business

Here's Why You Need To Invest In Marketing Automation    Submitted as: Surabhi Joshi
Here's a bunch of reasons why you should invest in marketing automation such as simplified communication, enhanced lead nurturing and measuring the performance of multiple channels.(read entire article)
View : 245 Times
Category : Business

That's How Chatbots Can Help Your Business Succeed    Submitted as: Surabhi Joshi
Have a look at the benefits of chatbots that can provide to a business if integrated with the business processes such as 24x7x365 support, enhanced CRM and increased efficiency.(read entire article)
View : 212 Times
Category : Business

Customer Loyalty Program: Top 6 Tips To Make It A Huge Success    Submitted as: Surabhi Joshi
Here are the most effective tips to make your loyalty program a success such as promote your customer loyalty program effectively, offer multiple routes for feedback and make use of experiential rewards.(read entire article)
View : 248 Times
Category : Business

Customer Service: Here's How You Can Enhance It Using Text Messages    Submitted as: Surabhi Joshi
Read on to know how the messaging service can help enhance the customer service to a large extent as it provides high customer satisfaction rates too.(read entire article)
View : 213 Times
Category : Business

Omnichannel Customer Service And It's Significance In The Modern Era    Submitted as: Surabhi Joshi
Omnichannel customer service is a powerful medium for enhancing the customer experience, boosting company sales, increases agent efficiency, allows business integration and gets shoppers back into stores.(read entire article)
View : 236 Times
Category : Business

Customer Retention: Proven Strategies To Grow A Loyal Customer Base    Submitted as: Surabhi Joshi
Here are the best customer retention strategies to grow a loyal customer base such as deliver exceptional customer service, share knowledgeable content and leverage CRM software.(read entire article)
View : 218 Times
Category : Business

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