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Detective Services
Our Story
Detective Services Australia has been operational since 1994 and fundamentally provides consulting services with regards to assisting in all forms of background searches, domestic litigation, debt recovery, asset recovery & process serving etc. In a dramatically changing and evolving technological world, undertaking all form's of online investigations is imperative to customers keeping one step ahead. Detective Services Australia continue's to build on providing a fast and efficient service to those whom require advice and assistance when sought.
Our Mission
Our core values are the foundation and measure by which the practice is guided. They help shape our behaviour & methods, guide our client service and help us measure results. Our core values can be summed up with three keywords: Facts - Through focusing on the facts Detective Services Australia develops strategies to deliver reliable and accurate information. It guides our client service philosophy and ensures our goals align with the facts detective services strive to uncover. Integrity - Detective Services Australia is guided by ethical ...
... conduct which sustains a reputation for reliable, confidential and accurate service, the key founding principle continues to guide the service for over 20 years. Excellence - Detective Services Australia measure of success in every case is the high level of truth uncovered. Excellence is getting the job done right and in a timely manner delivering results for clients enabling them to move forward with clarity and confidence. As a community-based consulting service/ source dedicated to putting clients first and consistently striving to provide accurate, efficient, and cost-effective advice in a timely manner. Detective Services Australia protects its client's confidentiality and provides's you with the relevant information you seek from our extensive library of databases to provide the answers you seek.
Our Awards & Associations
DETECTIVE SERVICES has consistently won services and excellence awards as recognised by the Loss Assessing Industry. These awards include:
• In 2009 World Investigators Network [WIN] Professional of the year Award was presented to Mark for outstanding service to the International and Loss Assessing Industry.
• Institute of Mercantile Agents [IMA], Inquiry Firm of the Year, as recognised by the members, also recognised by the IMA in receiving the prestigious Brian O'Meara Award presented for outstanding contribution in assisting the IMA in its mission.
• In 2012 Mark Grover was awarded the State Winner of the Enterprise Performance Development Award by the Academy of Investigation, Risk & Loss Adjusting Professionals [AIRLAP].
• Amongst the awards presented by The Investigator Magazine, has accepted the Excellence in Customer Service award at the Australian Achiever Awards is also a long serving member of a number of respected industry bodies in; Australia, Europe, The United States & Worldwide, they have included:
• The prestigious Worldwide Association of Detectives Inc. [WAD] awarded full membership in 1998. WAD remains the foremost International Association of Professional Investigators and Security Service Organisations works to strengthen the reputation and integrity in an industry that works across borders and around the world.
• Detective Services Australia is Associated with both the World Association of Detectives becoming a member in 1998 & World Investigator's network [WIN] and has been awarded numerous international Awards and plaques in recognition of working with overseas private investigators and legal bodies.
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