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Pbx Solution And Facts Related To It
VoIP is getting popular day by day due to its abundant benefits. There are different technologies available in VoIP such as Asterisk, FreeSWITCH, WebRTC, Kamailio, OpenSIPS. These VoIP technologies can be used to develop different VoIP solutions. One of the most popular VoIP solutions is a PBX solution. The different industries can gain many benefits using this PBX solution. There are different companies which have started using the PBX solution or PBX services. This includes startups, SMBs and MNCs. If you are still not sure what the PBX solution is then, this article will brief you with different facts related to this solution.
What is PBX Solution?
The PBX solution is a Private network of extensions, communication devices and different customers. As it is a private network of the company which uses it, it is known as Private Branch Exchange. To be specific, the Private network of the communication exchanges. It is a software solution which comes with the easy to use GUI based admin panel.
How PBX Solution Works?
The PBX system gets installed on the central server of the company or the PBX service ...
... provider. The different SIP users such as, IP Phones, Mobile dialer app, etc., get configured with the main PBX system. The PBX system uses the LAN (Local Area Network) for internal communication. To make an external call, the PBX solution can be connected to the VoIP network, the cloud or the PSTN (Public Switched Network).
Benefits of PBX Solution
The PBX solution offers a plethora of benefits. Some of the key benefits of the PBX Solution are listed below:
- Remote communication options
- Reduced infrastructure cost
- Reduced communication cost
- Reduced communication infrastructure maintenance cost
- Easy to use, manage and maintain
- Improved communication with advanced features
- Improved collaboration facility
- Improved productivity of staff
- Better utilization of available resources
- Improved Return over Investment
Key Features of PBX Solution
The PBX solution offers many communication and collaboration features. Some of them are listed below:
- Least cost call routing
- Call forwarding
- Custom Music on Hold
- Interactive Voice Response System
- Whisper
- Barge in
- Conference
- Video call
- Caller ID
- Phone book
- Voicemail
- Call transfer
- Call logs
- And many more
How To Leverage PBX Benefits?
If you want to take benefit of the PBX solution, then you may choose any of the following options:
On Premises PBX Solution
You may get an IP PBX software development service from any VoIP development company. ThisIP PBX Solution, PBX Features, IP PBX Benefits, PBX Types PBX solution will be your proprietary solution and you will own it completely. As it will be your own solution, you may select the features you want.
Hosted PBX Services
If you can’t afford the cost of custom IP PBX software development or don’t want to wait till the development process to be finished, then, the PBX services will be the best choice for you. You can choose a most suitable plan offered by the PBX service provider. You need to pay for the PBX services you used. Here, the PBX solution will be owned by your PBX service provider.
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