Satellite Internet - Service Sector Oppotunities In The Internet Economy

By Author: Jai Prakash Srivastava
Total Articles: 198
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Over the last several decades the service sector has experienced the most employment growth in the United States. This sector is especially conducive for Broadband applications. Services makes up roughly 50% of the Gross Domestic Product (GDP) and is ripe with opportunities for rural Americans that have access to Broadband Internet connections.

The growth of this sector has increased businesses productivity and in many cases globalized its marketplace. Information technology and the service sector are the primary drivers of economic growth. The result of this has led to increasing private service sector exports and imports. Unfortunately U.S. businesses export more services than they import. That has created a problem for both businesses and American workers seeking opportunities. When polled most businesses in the states admitted that most of their service jobs go overseas for two reasons; one being the ability to find an abundance low-wage workers, for jobs such as call center reps and the lack of Broadband access for rural workers, who are primarily the people seeking the work. The lack of Broadband access is also ...
... putting high-wage jobs, like software development, at risk of going overseas as well.

Here is where the opportunity for American job seekers comes in. Businesses have a problem with the exporting of services. The business polled revealed, close to 20% were engaged in global off shoring of some if not all of their service support activity - 52% goes to India.

Businesses cited that doing so reduced costs, freed up management time and gave their customers 24/7 access to support. The problem for those same businesses was a whopping 67% customer dissatisfaction rating with the outsourced services. Nearly every business surveyed said they would be interested in bringing back those jobs if rural employees could be recruited. It makes sense for businesses to retain a high level of customer satisfaction, not to mention the favorable government tax incentives for keeping the jobs stateside.

Because cable and DSL providers have failed to service so many rural areas, a large number of potential job candidates were ineligible for these jobs. However Satellite Internet has changed this dynamic. It has been the stance of many of the cable and DSL providers that providing services to customers in rural areas would not be profitable enough to undertake. Satellite Internet, because of the way it is delivered, makes the most sense. With speeds comparable to DSL services, Satellite Internet has the speed and reliability the businesses are looking for. Best of all - it is available everywhere.

It is important to note the nearly 70% of rural Americans polled say they are interested in working for home over the Internet. 50% of retirees, were interested in returning to the workforce, citing flexible schedules, supplemental income, social interaction and intellectual stimulation as inducements. 54% of all rural candidates nationwide stated they have broadband Internet access currently, 79% subscribe to Satellite Internet services.

For rural Americans, Satellite Internet access is the key to becoming viable for telework opportunities that will be most assuredly coming with the advent of the Federal Broadband Stimulus plan and the need/want of U.S. businesses to bring jobs back home.

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