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Questions To Ask Your Fire Damage Cleanup Company
A fire is a harrowing experience, causing tremendous losses in money, belongings and sometimes even lives. It takes weeks or months to pick up the pieces and move on. This takes a lot of cooperation between you, your family, and even the fire damage cleanup company you hired.
This stage can be both critical and overwhelming so it is necessary to get a grip and think constructively. Soon as everyone is safe, you may need to talk to your insurer and the fire cleanup company.
If you are still lost for words, here are questions you should ask your fire damage cleanup company. This will help you prepare for what is needed and understand the scope of damage on your house.
1. How long will restoration take?
Oftentimes it is better to live elsewhere while the house is being restored. You might need to live in hotels, apartments or in homes of friends or family. Having a time estimate of the restoration will help you plan this and inform the necessary people.
2. How much will it cost and why?
It is your right as a customer to know the breakdown of what is being charged to you. It is also ...
... important for you to ask why these fees are being charged. Some restoration companies overcharge you by including items you don't need such as extra supplies and hiring fees.
3. Will this be covered by insurance?
Many restoration companies work directly with your insurance company to settle claims, saving time and effort on your end.
4. Which of my items can I take home, and which should be cleaned?
Some items may be permanently damaged. You might find yourself needing to let go of them even if you do not wish to. Also, items such as paintings, antiques and collectibles may require specific cleaning solvents and restoration process.
5. What else can you do for me?
You might be surprised to know that your fire damage cleanup company offers services other than the actual cleanup itself. This includes electronics repair, smoke damage and home reconstruction.
Many fire cleanup companies also offer water damage restoration which you will have to face if your possessions were affected by water from fire trucks.
Leo Nov is an editorial staff member of RestorationSOS.com, a leading service provider for water damage cleanups. To learn more about fire damage cleanup and fire damage restoration, visit RestorationSOS.com.
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