Qualities Required For Secret Shopping

By Author: beth0101a
Total Articles: 100
Comment this article

Many people have taken up secret shopping as a part time job, but only few have been successful in it. There is a common notion that secret shopping is a fun and a quick way to become rich. This is far from the truth. Like any other professional, mystery shoppers too have to put lots of hard work to become successful. If you want to become a successful secret shopper, then you should have (or develop) the following qualities.

Good Observation:

You should have good observation skills in order to become a successful mystery shopper. A mystery shopper is on a secret mission to check the services and products of their clients. You may also have to report the conduct and behavior of the staff. A good observer would be able to give details of the facts that may be very useful for the clients in improving their business.

Ever Ready:

You should be the one, on whom the company can rely. You should be able to take up assignments on short notice. You should try to take up as many assignments as you can. This would help you to earn the confidence of your employer and he/she will give you good assignments frequently. ...
... Companies prefer secret shoppers who are regular and complete their assignments within deadlines.

Honesty And Discipline

It is very necessary to be disciplined especially, when you are working from home. It is essential that you take your work seriously and submit your reports on time. Rescheduling the assignments frequently and submitting fake reports can mar your career.

Attention To Details:
Before you jump-start any assignment; it is necessary to give attention to the guidelines and instructions. All mystery-shopping assignments are different and hence you should read the instructions carefully before starting the project. This would also clear the terms and conditions of the payment for the assignment. Attention to details is also required while you are on the field doing your job.

Writing Skills

You should have good writing skills so that you can convey the right facts to your clients. There are various online resources that can help you to improve your writing skills. Writing error-free English is one of the most important skills to succeed in this career.

Memory:

You should have good memory so that you can recall all the observations you made. This will help you write the report well and fill the questionnaire.

Anonymity

While you are on a secret shopping assignment, you should not disclose your identity as a secret shopper to anyone. You should look and behave just like any other customer. Disclosing your identity would hamper the purpose of your visit and hence would affect the results.

Patience

You should have patience. It is not necessary that all the assignments would be of your choice. There is also lot of traveling involved in this job, for which you must be prepared.

In short, you have to do a lot of hard work and develop skills to make a mark as a mystery shopper.

To get more information on mystery shopping , visit www.secretshoppingblog.com. You can share your secret shopping experiences on this website or you can read other's experiences.