What Makes A Good Courier In Nyc?

By Author: Winston Morrison
Total Articles: 79
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New York City isn't short of Courier / Messenger companies, and sometimes it can be difficult looking to find the right one for you and your business. On first glance most NYC Courier companies look the same. The offer a service to get your parcel from point A to point B, at a cost, with a service promise. However, underneath the marketing hype lies the factors that help make one NYC Courier better than another.

Courier companies essentially offer a service to get your consignment from one door to another and in fairness they probably all do this. But what about the promises on time, and the condition of your parcel once it gets to its destination? What about the telephone manner of the receptionist or the smile and personality that meets the recipient at the other end?

Couriers in NYC have to know the city like the back of their hand in order to beat the traffic and get to the destination on time. They need to know that they can actually deliver your parcel within their advertised promises. If they employ couriers that aren't focused on the task at hand, or they don't know the city too well then the service ...
... levels may drop, and ultimately the perception of your own business takes a fall with your clients.

Courier Companies should always set and maintain high levels of service from the point of booking to the final signature of delivery. When you make your booking you should be able to do this online or by a dedicated bookings phone line. You shouldn't have to sit on hold while the person who answers the phone finds someone who actually knows how to take the booking. Once agreed the courier should then arrive to collect your consignment before or on the scheduled time. Anything later than this can have a serious affect on the delivery time that you agreed when placing the booking.

As with online bookings, most NYC Couriers also let you monitor the tracking of your parcel via an internet site so you can see what stage your delivery is at without having to phone up the courier.

Most people do not realise how important it is for Courier companies to meet their own promises and the repercussions it can have on their own company when they don't. For this reason alone it is imperative that you carefully consider a courier in NYC with a good reputation.
AtoZ Couriers are a Courier Company in NYC, based in Manhattan providing local, national and international messenger services to the Tri-State area of New York, New Jersey and Connecticut. They are the offer the complete NYC Courier service - big enough to cope and small enough to care. More at What makes a good courier in NYC?