Austrian Airlines – The Vision To Make Your Fly Better

By Author: Forum Fernandis
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Austrian Airlines has a comprehensive website through which the tickets can be booked without engaging in any physical labor. There are booking offices where customers can walk in and get their customized requirement explained to executive and book their tickets. The tickets can also be booked over the website of travel agents who can offer an extra help in comparison of ticket prices. The passenger can manage his booking online in case he or she wants to do web check in and also make cancellation online by going in the option of manage your booking.

Austrian Airlines is showing its total engagement in total quality improvement by taking various measures. The overall fights have been overhauled with new leather seating matching with new interiors. All long-haul flights have got a new decorative looks internally at present. The airline is investing to become more competitive in the global market. 

Furthermore, the airline is targeting the personal travel segment by promoting a new branding and plan. In shadow of brand name Austrian, it plans to launch myHoliday personal private tour for various travel seasons. ...
... There is a customized offering for everyone. The airline is also in the process of acquiring various entertainment engagement centers that would delight the target segment and help to build brand equity. Austrian myHoliday would fit all budgets and will target to build a market puller for smart customer.

The airline divides its service in two classes such as the Economy Class and Business Class. The baggage allowed for the Economy Class is 23 kg and for the Business Class it goes up to 2 bags up to 32 kg each. Still there is additional relaxation provided to frequent fliers of economy class, which allows up to 2 bags of 23 kg each. The special attention is paid to children of age group between 5-11 years, wherein they are cared with special attention in flight. Special baby meal is served in flights which exceed the hourly journey of 3 hours and more. The pre reservation of seat can help in blocking of seat for family altogether. The total services envelop the complete package of care and comfort. Due to better service offering, Austrian Airlines is experiencing a good rise in total customer base in recent times, which is reported in few print media too.

Austrian Airlines, its existence shows the penetration of service level, which is delivered to cater to the market in global competitive scenario. The overall focus of the airline has remained in growing the loyal customer base and providing them a full-fledged service. The overall net income of Austrians has fallen in 2012 due to influence of the deprivation of market at global level but airline is expecting a rise in income next financial year.

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