How Online Medical Billing Is Important For Physicians

By Author: Navin Prakash
Total Articles: 56
Comment this article

The job of medical service provider is quite responsible, stressful and time-consuming. Besides the basic medical and health care responsibilities they need to handle various other tasks behind the virtual processes with efficiency. Online medical billing is one of the most difficult medical practices that require lots of efforts and time. There are various benefits of medical billing for physicians such as:

Improved revenues and cash flow by proper billing
Smooth and quick claims process by medical aids
Cost effective billing services
Uninterrupted services without any leave
Enable to spend more time managing patients
Focus staff on revenue generating activities
Provide with spare time to do what you want to do

Medical billing and collection services improve the efficiency of billing system by trimming down the operating costs, reducing denials, increasing reimbursements and save time that can be spend in managing patients. These services are best solutions to the constantly changing billing codes and industry’s requirements. Medical ...
... billing collection services deliver the reliable and promising results that require undertaking a comprehensive evaluation and working beyond the standard performance track record metrics. Before selecting a proficient, reliable and long-term medical billing service provider one has to consider few important factors:



Quality of resources assigned to your account:

The best way of selecting a right medical billing service provider is to evaluate total numbers of personnel assigned to the account and their proficiency. It is important to consider few aspects:

Total number of personnel who will support the account and their credentials
Total experience of the personnel
Experience in practices specialty
Agents specialize in collecting a specific type of claim, such as nephrology, chemotherapy, radiology, cardiology, or vision care.

Commitment to regulatory compliance:

A medical practitioner is responsible for complying with legal regulations; no matter one has outsourced collections to the billing service. Company should ask for the list of compliance policies and procedures used by their personnel. Along with that, enquire about the training and methods that providers' use to inform their personnel concerning to the current state and federal rules, regulations and guidelines.



Dedication to maintain customer service standards:

Medical billing services have positive impact on organization’s reputation and customer satisfaction especially, that directly concerned with the patients. These services should meet the project’s and customer’s service standards.



Performance and Accountability Metrics tracking and reporting:

Before outsourcing the Doctor’s billing responsibilities to a service provider one should need to have comprehensive performance metrics to evaluate their performance, get feedback from the potential providers about their productivity measures and standard performance benchmarks. The company should get sample reports from service providers to analyze if they meet their requirements.



Use of IT resources and billing software:

The company should have details of medical billing software, their security features and other technology resources provided by the service provider. With the technological advancement several billing services have now moved towards electronic claims submission.



In order to assess potential medical billing service provider few important points need to be considered such as:

Provide patient information forms and transaction day sheets electronically or on CD.
Assess information supplied to ensure optimal revenue generation.
Collect day sheets/paper statements via courier, driver, fax or email delivery as agreed upon.
Reconcile payments against claims submitted.
Capture and submit claims electronically. Where certain medical aid schemes do not accept electronic submissions, a paper claim will be submitted.
Capture cash takings if required.
Resolve medical aid queries, do data corrections and resubmit if required.
Keep a record of the process.
Provide turnover, income and debtors reporting after each month-end.
Meet to discuss monthly reports if required.