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How C&h Does Business
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Buying a handicap VAN can be a headache. You need the van right now but you don't want buyer’s remorse. Buying the wrong wheelchair VAN can be a nightmare. Especially if your salesmen just wants to sell you anything. I've been there. The salesman gave me what I said I didn't want. I told him I didn't want a chain drive lift. I got a chain drive lift. That brings us to my first point and what we at C&H do every time a customer comes in. We listen to what they want. And meet their need.
I asked for a two foot raise top. I got a box. I asked for something safe. The top had no roll cage. Only the fiberglass top.
Point two. It has to be safe. At C&H, if it's not safe, then make it safe or don't sell it. That is the most important thing that makes us different from everyone else. We will lose the sale than sell something border line. I have to look at myself in the mirror. I would rather pass on the sale than do and sell something shady. In closing, get your van at C&H where buyer remorse won't be an issue because we listen to your needs & my 24 years in the ...
... business will know exactly the van for you and the SAFETY equipment will be above standards. Here is an actual article written by a customer.
The end of the year is here already. I didn’t want the year 2012 to start without writing to you. I am so thankful that I contacted you about our need for a modified vehicle. My husband, Boyd has had to deal with his paralysis since 2002. Over those ten years he has undergone many health issues, depression being the most difficult to overcome. Not having a way to travel, other than public transportation, really took a toll on my husband’s outlook on life. He was giving up. As his wife and legal health advocate I knew I had to do something about this void in our lives. I knew I had to find affordable transportation. Even, now, when the economy is so unpredictable, I knew I could not put it off any longer.
Thank you for being so straight forward with me. Not once did I feel pressured or mislead. Your compassion for us as individuals struggling to have a better life was ingratiating. You listened to our story, you heard what our needs were, then, you set out to find us the right vehicle. Thank you. Thank you. And, thank all the people involved in selling us a nice looking, and great running van.
Boyd has had his heart set on going fishing. I have no doubts that that will happen when the season is right. What we have been able to do is to do things together. Going to the grocery store has always fallen to me alone. The first time we went together, my husband felt like a celebrity. We’ve finally been able to drive across town and visit Boyd’s relatives. A simple task for most but something we were never able to do.
Finally, Boyd and THIS IS A CUSTOMER. WE LISTENED AND FOUND THEM THE PERFECT VAN WITHOUT PRESSURE. I TELL THE TRUTH, WE DON"T PLEASE EVERYONE BUT 98% BUY FROM US. WE DON"T EVER PRESSURE & WE USE EXPERIENCE TO FIND THE PERFECT HANDICAP VAN. THESE PEOPLE SPENT THE NIGHT TOGETHER FOR THE FIRST TIME IN 10 YEARS. THAT IS WHAT MOTIVATES USE TO SELL WHEELCHAIR HANDICAPPED VANS.
BRAD CLARK OWNER 209-333-1455
Steve Plath 209-747-9152- MANAGER
For more details about HANDICAP VAN please visit our website www.wheelchairauto.com
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