How Can Web Designers Earn Client’s Respect?

By Author: Sumit Mohil
Total Articles: 39
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Be it any business, it is hard to earn the respect of clients. This is specifically true in case of web designing field as stories of conflict between designer and client are also surfacing. However, this doesn't mean that clan of designers that is loved by clients doesn't exist. It does exist and the group works hard for the respect it gets. Besides rendering wonderful designs, there are some steps that such designers follow to create mutual admiration. So, let's learn how designers can earn client's respect ;
By Being Transparent
A 'client' is the most curious being ever born on this planet. And why shouldn't they be? They spend money to avail a service and they have every right to know what is going on. Some novice designers don't like disclosing every detail that is demanded from them. Sometimes, the same makes the client dissatisfied. Experienced designers are well aware of the same and they are totally transparent in their dealing. By using project management systems, they keep clients updated about progress. Being open about what is going on helps in trust building.
...
... By being concerned about their expenses
No one wishes to spend extra money if it is not going to bring the stipulated benefit. By caring for client's expenses and warning about aspects that will bring little benefit as compared to cost, designer can get the tuning right with the client. Let's suppose, client is spending money on hourly basis for your services and requests for something that you feel will not accomplish the goal that client has in mind. But if you do it, it will add to your working hours, increasing your pay check. Here, explaining the situation patiently and doing the right thing can win you a client for a lifetime. Clients that hire web designers from India have often reported such expense saving designers.
Replace 'I' with 'We'
This is pretty simple trick but it can work wonders with making a client feel part of the designing process. By replacing 'I' from your sentences with 'We', you can make client feel important. For instance, instead of “by doing these layout changes, I can accomplish good navigation”,

say

“by doing these layout changes, WE can accomplish good navigation”.
Monetary cost to hire web designer looks little when there is a feeling of coordination and mutual effort.
Honesty always works
The greatest trait of honesty is that it reveals itself. Whosoever said
'honesty is the best policy'
is right as it leaves a very positive image. This is true for every field of business. In case of designing too, it can help the designer in building a long term relationship with the client. Correct billing and disclosure of important details can help in accomplishing the same. The fact is everyone wants to hire good web designer, and if one gets sincerity along with it, there is one extra thing to celebrate.
Through work
Good work commands respect. If client is in awe with your work, then, half of your work is already done. Just make sure that your best works are on display through a quality website design portfolio and see potential clients become the most amiable species in the world.
Clients can sometimes be a little troublesome but designer should never lose his patience. To share a honest fact, it is client who finances you bread, butter and beer. Doesn't he?
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