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Is It Really Necessary To Monitor Employee Internet Usage?
The Internet isn’t yet 20 years old, but the advantages it has provided in both our business and personal lives is truly amazing. At home, people use the Internet for everything from checking out local weather reports to looking up recipes for Sunday dinner. Thanks to the latest technology, Dad can watch little Johnny’s softball game on his laptop computer a half a world away. Rather than endless hours at the library researching a high school science paper, young students can now look up that information quickly and effortlessly on the Internet. And social media sites like Facebook have allowed many of us to reconnect with old friends that we have long since lost track of.
On the business side, the Internet has made just as many, if not more, changes to our everyday lives. Thanks to the Internet, we can easily track the progress of an order we placed for office supplies or a product shipment on its way across the country. A marketing analyst trying to gather crucial information on activities of competing companies can now find that information in minutes on the Internet. Ordering business cards and stationery has ...
... never been easier or cheaper than it is now online. And sending out mass emails to customers is now so automated that a business owner can successfully reach his entire customer base within minutes in a single morning.
While there’s no doubt about the advantages the Internet provides us in both our personal and professional lives, the problems begin when those two collide. Most companies need the Internet in order to compete with other companies in the marketplace. So, naturally, most employees need Internet access to do their jobs. Once they’re given Internet access, it’s all too tempting to spend part of their working hours using it for personal purposes. As a result, the one big disadvantage of the Internet has been its negative effect on employee productivity.
And now, with the advent of smart phone technology, not only do employees have access to the Internet on their work computers, but also on their smart phones at any time of the day or night – including while they are at work. Many managers and business owners have turned to PC monitoring software in an effort to resolve the problem. But is it really necessary to monitor employee Internet usage? And even if you try, PC monitoring software will only work on business computers. Employees still have access to the Internet through their smart phones.
If you’re serious about increasing employee productivity, the best way is to measure their productivity. The trick is finding the right software for the job!
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