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Tw Telecom T1 Service
Once a rarity in the business world, Internet T1 lines are now commonplace in today’s growing and successful businesses. T1 lines are capable of supporting advanced applications, such as web conferencing and Voice over Internet Protocol (VoIP), allow company websites to be updated faster, and provide a more dependable all-round service. Moreover, having access to a high-quality, always-on Internet connection can significantly increase your business’s productivity, efficiency, and profitability.
Unlike Cable and DSL connections that have you sharing broadband with hundreds or even thousands of other customers, Internet T1 lines are dedicated solely to you and your business. This means your T1 line’s speed and reliability remains intact 24/7. In other words, imagine an electrical grid supplying power to all of the buildings and offices within a city – an Internet T1 connection is like a direct link to the generating station.
Furthermore, T1 connections achieve a higher degree of service by providing Service Level Agreements (SLAs) that can provide the customer with compensation in the event ...
... of an issue. SLAs have proven to be a big money saver for businesses both large and small, as they typically include things such as availability and throughput, latency, performance rate, trouble escalation/notification, and set repair/response times in the event of an issue. More comprehensive SLAs cover service changes, product and technology briefings, account management responsibilities, and billing dispute resolution timing requirements.
As a leading provider of telecommunications services, tw telecom’s Internet T1 and Voice T1 services offer a robust suite of standard and optional features, as well as access to its extensive metro footprint that boasts more direct fiber connections to end-user buildings than any other provider in the nation. Currently, tw telecom’s network spans well over 7,500 buildings in 75 markets – and is still growing.
SLAs are standard with tw telecom’s Internet services and are backed with money back guarantees. The provider’s Internet SLA guarantees availability 99.99% of the time in a calendar month.
More about tw telecom
For nearly 20 years, tw telecom has delivered cutting-edge solutions to a vast array of organizations and businesses throughout the U.S. While continuing to develop its well-established legacy of success via unparalleled care, noteworthy products and powerful networks, tw telecom has grown to become one of the three largest Business Ethernet providers in the U.S.
Moreover, tw telecom believes that personalized service and industry leading technology should not be reserved for just the Fortune 500, and strives to help you dream bigger and move your business forward.
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