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Understanding Repair And Maintenance For Multi-family Properties

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By Author: Michelle Fleming
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Understanding Repair and Maintenance for Multi-Family Properties
Green Solutions Property Services, LLC
National Construction and Mitigation Services
www.gs-ps.com

Green Solutions Property Services, LLC (GS-PS) has created time-tested best practice in servicing the multi-tenant market. Their practice is based on raising the bar on services offered to these clients while maintaining a human touch. This method is part process and part art. It is the synthesis of both skills that has allowed Green Solutions Property Services, LLC to be a leader in building recurring relationships with multi-family property management groups.

So often, the Apartment / Property Manager becomes an unwitting, de facto “construction manager,” due to the needs of these structures that go beyond normal maintenance staff issues.

Our method is built on these key principles:
1. Clients we serve have one person to contact for needs. This is a person that understands everything about the property by study and steady association with work being prosecuted on the job. Our clients never have to hunt down ...
... a contact for a need as we are always available to them.
2. We maintain access to our management for a 2 level escalation process for issues, should anything major happen and go unresolved.
3. We maintain a response time by contract that is typically no greater than 24 hours from any request for work execution or attending to scope and issue.
4. We produce pictures from the field every day of work.
5. We produce daily reporting.
6. We produce accurate billing, clear with all appropriate backup.
7. We maintain high levels of insurance, for any contingency.
8. We maintain clean, safe, punctual job sites.
9. We understand and maintain positive relationships with tenants. Often times this is deemed unnecessary.
10. We study problems, and look for the most cost effective solution, as we strive to be a partner- not just another contractor.
11. We supply enough support for our work to remove the need to be assisted by facility staff. This breathes new life into marketing efforts and other key management processes.
12. We maintain a specialty in dealing with the requirements and needs of Loan Servicers, Insurance carriers, adjusters, and officials in dealing with all matters in the multi-family arena.
13. We have staff available specifically for expediting code enforcement issues and mitigating cost for fines.


Multi-Family groups don't always have the budget needed to do everything that is required. Green Solutions Property Services, LLC is able and willing to work within budgets to leverage the best option and reduce cost wherever possible. We are not averse to working with pricing where needed to support a real and lasting partnership.

Some of our Core Services include:
- Mold remediation
- Asbestos Remediation and testing
- Lead Stabilization and Testing
- Roofing – siding – soffit & gutters
- Drainage
- All structural Repairs
- Interior Renovation
- Plumbing
- Underground utility work
- Electrical
- Lighting
- Fencing
- Sprinkler Systems and ground maintenance.
- Parking lot refinishing
- Security and Camera Systems
- Networking
- Engineering support (design build)
- Insurance claim support.
- Emergency services
- Hard Punch and Make Ready
- Concrete

At the time when Green Solutions Property Services, LLC (GS-PS) submits a bid, you will get an excellent idea of the quality and care we take in every phase of the process. Once we are blessed with an award you will find an ease of start to completion which simply shows again, we are a totally different provider of Multi-Family site work. We will always provide a comfortable, personal, and professional approach from bid through billing. Our paperwork, product, and management will keep you coming back.

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