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What Reverse Logistics Can Help You Attain

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By Author: martin well
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Most practitioners develop their own understanding of the basic process that is involved in an extended supply chain management system. The novice will be of the opinion that it generates upstream with suppliers supplying suppliers, moving through production and manufacturing and then goes downstream via the distributors or direct to the business users. An enhancement initiative takes place within the four walls of business by generating a process map and working on the good, data and financial flows to enhance the essential steps in the linkage that saves tome, money and the assets used.

At the same time, it is essential to realize the scope that an analysis of the return goods system offers a scope to solve the problem better and generating a quality customer satisfying experience. This also leads to different ways to maximize revenue. This is where reverse logistics comes to play. The broader concept as described by The Council of Supply Chain Management Professionals (CSCMP) is “The process of planning, implementing, and controlling the efficient, cost effective flow of raw materials, in-process inventory, finished ...
... goods and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements.”

The reverse chain supply process has a high degree of functionality by an effective communication, with the help of information exchange for return goods, connectivity platform, acknowledgements, authorizations, stock updates, inventory specifications, sales orders, transport, repair orders and exception handling.

An efficient reverse logistics within the supply chain management systems helps in:-
• Offering order application and connectivity to all the members in a logistic network or value network
• Helps in maximizing infrastructure investment by incorporating with a partner’s present system
• Determines service kind by using set parameters, for instance price and origin
• Enables the overall network visibility and track using the users own reference identifiers
• Helps to order and return placement at end-consumer locations
• Functionality comprise performance based billing for increased service quality
• Helps in producing order fulfillment documentation, that includes transport labels


There are numerous benefits that you attain from the reverse supply chain. They are as follows:-

• Helps in quick adoption of changing regulations
• Cost minimizations through business process automation and early notification of scopes to further bring down the expenses
• Quick implementation without letting the service quality go down
• Leads to real time reports for instant action and improved asset utilization
• Simplified business intelligence reporting
• Total independence from the third party institutions
• Enhanced service levels estimated against agreed standards
• Customized support for 24 x7


Today leading brands have introduced integrated reverse logistics management solutions integrating the total time to repair process, Repair and Calibration and Return solutions to offer continuous visibility throughout the complete cycle and comprises all the parties involved in the reverse supply chain flow.

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Expense management software,
Master data management

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