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What You Can Reasonably Expect From Your Estate Agents Exeter
Modern society has developed a sense of expectation from the service industry that sometimes borders on the unreasonable. Of course, when you pay for something you should get what you paid for. And, in many circumstances, the quality of the service you receive does define the experience that you paid for. Service in a restaurant, for example, can make or break your entire dining experience there. However, some people have unreasonable expectations of their estate agents Exeter and lettings agent Hitchin, demanding that they provide services which are outside the scope of what has been paid for.
Yes, having received your payment, your estate agents Exeter have to provide a certain level of service. There are, however, limits to what they can do and what you should expect them to do.
Your estate agents Exeter should be diligent in advertising your house to the largest possible number of potential buyers. This is the primary service that you pay for and should definitely be provided.
A good lettings agent Hitchin should also be ready and willing to answer any questions you might have about the process they ...
... use to advertise your house. They should be transparent and not give vague answers about any part of the process. While this probably does not form part of the contract of service that you have with them, any agent that wishes to retain customers will provide this relatively basic level of service.
Even the best estate agent cannot, however, give you a price higher than that of the market. Some people are easily influenced by hearsay about the value that they can expect from their home, and thereafter demand that their estate agents meet that value. Either that, or some people judge by the state that the housing market was in previously, and therefore expect unrealistic value for their home.
Even the most demanding buyers must admit that they cannot reasonably expect estate agents to make a loss in order to give them the price that they think their house is worth. The market price is outside the control of estate agents, and while they do have control over their search for the best buyer for your house, the amount that buyer will be willing to offer is ultimately influenced by the state of the market at that point in time.
Also, your estate agents cannot be blamed for failures of the buyers to follow through on a promise to buy. Buyers sometimes pull out of sales at the last minute, and this is not something within the estate agent’s control. Blaming the estate agent is actually counter-productive, as it distracts the agent from securing another buyer for your house.
At the end of the day, it is important to moderate your expectations regarding what estate agents Exeter should do for their customers. Of course, if your letting agent Hitchin falls short of reasonable expectations of service, then they definitely deserve a harsh reminder of their responsibilities to you as their client, but you should not be unreasonable in your demands.
While you should not make unreasonable demands of your lettings agent Hitchin , the best estate agents Exeter stand ready to go above and beyond the call of duty and none more so than Hatched!
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