Appointment Scheduling And Rescheduling: Streamline Your Office Activities

By Author: Outsource Strategies International
Total Articles: 108
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An effective appointment scheduling and rescheduling service is a boon for all healthcare practices. It helps the medical facilities to effectively manage their time-consuming appointment scheduling service and at the same time effectively streamline their office activities. It also helps hospitals, clinics and other healthcare practices to cut down on operational expenses.



With medical appointment scheduling and rescheduling services, the following jobs are taken care of:



Ordinary scheduling of appointments
Appointment rescheduling or cancellation
Cross-scheduling
Confirmation of appointments
Callbacks
Refer patients to different offices


Online appointment scheduling services are characterized by anytime, anywhere availability; by this means it helps to meet the scheduling requirements of a greater number of patients. Your appointment scheduling service provider will also take care of appointment rescheduling.
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In appointment rescheduling, patients who had canceled their appointments or failed to appear as scheduled can be flagged for easy identification and appropriate action. The service involves creating a new appointment and canceling the old appointment. In other words, it means shifting an existing appointment to a different time or date.



If a patient wishes to reschedule an appointment, then a notification will be sent to the doctor. This helps the doctors to make use of their time effectively. If there is no specific time slot to provide, then the appointment will be booked as a waiting list entry.



Medical appointment scheduling services offer several advantages to the medical community:



Allows medical professionals to concentrate more on medical and health duties that are of greater importance
Supports multiple user facility
Appointments can be viewed from anywhere
Makes possible double-booking or even triple-booking in a single time-slot
Orderly call backs, and cross-scheduling between different clinics and medical offices
Helps to make office schedules up-to-date and accurate
Helps to achieve greater patient satisfaction
No delays associated with scheduling appointments for new patients
Phone and email appointment reminders
Ability to reschedule your patients’ existing appointments
Tracks no-shows and cancellations
Follow authorized visits, referring doctors, resources, sales, and insurance coverage
Facilitates group scheduling
Reduces instances of overbooking, late or missed appointments, and no-shows
Improves bottom-line
Enhances patient compliance


The best appointment scheduling and rescheduling systems are flexible, loaded with easy-to-use features and cost-effective. Trouble-free appointment scheduling service can reduce the rate of cancellations, no-shows and missed appointments, thereby improving your practice efficiency, improving compliance and revenue, boosting your bottom line and also ensuring the confidentiality of client medical information.



Almost any type of healthcare practice can benefit from appointment scheduling services. Now, there is a wide range of outsourcing companies that offer appointment scheduling and rescheduling services at affordable rates. Before outsourcing these vital processes, it is advisable to go in for the free trial option offered by most reliable outsourcing firms.

Outsource Strategies International (OSI) provides medical billing & coding, dental billing & coding, insurance & eligibility verifications to medical and dental practices.