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Hurricane Insurance
This year has shown many people who live inland just what it's like when a hurricane or tropical storm comes their way. Up to now, it's mostly been the folk living on the coasts that have had the joy of watching a hurricane dismantle their towns and cities. Now the folk who live up in the hills of Vermont are learning to live with the consequences. These range from the simple jobs of repairing roads and those picturesque wooden bridges, to the grisly tasks of trying to find the dead bodies that have been washed out of cemeteries. Following Katrina, there was considerable hysteria, and not only among people living on the coasts who were finally forced to confront the reality of angry nature. There was also panic in the boardrooms of the insurers. Although there had been regular hurricanes and storms, these companies had managed to remain profitable. But if claims on the scale seen in Mississippi were to become more common, they could all be wiped out. The result was seen in two very distinct changes. The first was to fight a higher percentage of claims. Indeed, many have criticized the ethics shown by some insurers who pay claims ...
... adjusters bonuses for avoiding payment of claims or agreeing very low settlements.
The second set of changes has been seen in the policies where many terms have been completely rewritten to exclude or limit the claims that can be made. The first obvious signs have been in the definition of the deductible. The majority of insurers used to rely on a fixed amount. This has changed over to requiring policyholders to pay a percentage of the home's insured value as the deductible. The percentages range from 1 to 5%. So, if you have a home with a low value, you could find yourself required to pay a higher percentage. High-value home owners might "only" have to pay 1 or 2% for every claim. Obviously, insurers have not agreed standard terms so, as you drive down a street, every home might have a different deductible depending on which insurer writes their policy.
Did you know eighteen states allow the insurers to change the deductible depending on the definition of the weather event? This leads to a higher deductible for hurricanes than for other storms. So the big question is how to define a hurricane. Sadly, there's no agreement. Some insurers wait until a storm is named by the National Hurricane Center, others have different guidelines depending on the amount of rain that falls and/or the strength of the wind. In the same neighborhood, this can lead to different deductibles and different approaches to deciding whether to accept the claims. To deal with this problem, some of the Insurance Commissioners have introduced new regulations. In Connecticut, no insurer will be allowed to impose a higher deductible if the winds consistently exceed 74 mph over a set period of time. In states where similar rules have been introduced, the insurers retaliated by requiring policyholders to pay out-of-pocket expenses. As home insurance companies find their profits under pressure, they turn to other means to recover their profit. It's a vicious circle and unless Insurance Commissioners step in more forcefully, home insurance policies will become unaffordable when hurricanes are in the wind.
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