Openpro Leads Industry With Its Customer Relationship Management Solution

By Author: Seo5 Consulting
Total Articles: 361
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OpenPro's customer relationship management [CRM] solutions enable companies to maximize their benefits from every contact they have with customers and prospects, plus deliver high-quality customer service that distinguishes their business from the competition. The client company can now provide complete customer service by using OpenPro’s Web-Based CRM package. This package includes Knowledge Base look-ups, Customer Service Management, Incident Reporting, Portable wireless connection and Paperless Work-flow reporting.

Built into the OpenPro Distribution system is a Customer Relationship Management package that delivers comprehensive, out-of-the-box e-Business functionality that is uniquely tailored to the specific business practices across a broad range of industries. Developed in close collaboration with customers and partners, OpenPro applications enable organizations to manage, coordinate, and synchronize all customer touch points, including the Web, call center, field, retail, and distribution channels. OpenPro-CRM is a secure, software application. OpenPro CRM is powerful, yet simple and easy to use and can be ...
... customized to the client’s exact needs.

The OpenPro web-based CRM software application is accessed securely via Username and password over the Internet. The user does not need to install anything locally on workstations or network but simply access the CRM software application via the web browser from wherever there is Internet access. OpenPro CRM is perfect for a business that has many locations or branch offices. Sales reps with large territories have instant access to fresh customer data anytime. This package includes Knowledge Base look-ups, Customer Service Management, Incident Reporting and Paperless Work-flow reporting. Scheduling on the monthly calendar can be done local or anywhere the one can get on the Internet.

OpenPro software has announced Portable CRM, a family of products that brings the power and flexibility of OpenPro CRM to mobile professionals. With Portable CRM products, mobile professionals can access the OpenPro Enterprise CRM application through a broad range of portable computing and wireless devices, enabling them to manage customer interactions, sales opportunities, and service and support incidents on the device of their choice. OpenPro also announced the general availability of the latest addition to the OpenPro Portable CRM product family, Employee Portal - a solution that provides mobile professionals access to critical customer information via their laptops.

OpenPro was established in 1998. Introduced in 1999, OpenPro was the first complete Enterprise Resource Planning [ERP] manufacturing software solution, integrating back office manufacturing with Customer Relationship Management [CRM], Supply Chain Management [SCM], E-Commerce, Finance and Accounting, Human Resources and e-business capabilities to support today's extended enterprise.

OpenPro ERP software has been installed in over 200 locations around the world. OpenPro has offices around the world and has over 75 distributors in the US and other countries. OpenPro, Inc. USA head office is at 10061 Talbert Ave #200, Fountain Valley, CA 92708 USA with telephone 714-378-4600 and Fax 714-964-1491. The client can email infoop@openpro.com. for the closest location. The client can ask questions through an on-line form or chat on-line. More information regarding OpenPro’s industry leading Customer Relationship Management software can be obtained from their website at Openpro.

OpenPro was established to provide ERP functionality to small and medium-sized business [SMBs], whose need for affordable and less complex business software has not been met by traditional ERP vendors. Find out more at http://www.openpro.com/.