Resolve Unique Queuing Challenges With Queue Management Solutions By Countwise

By Author: Seo5 Consulting
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Within modern businesses, solutions that help to provide information on metrics such as the performance of marketing campaigns ensure that key decision-makers have actionable data through which to make informed, practical choices about their organization. This is especially true of Queue Management Solutions, which help organizations to optimize customer retention with flexible, intelligence-based staffing policies that form the basis of a proactive customer service offering. For their innovation in Queue Management Solutions and other people counter technologies, one company stands outs within the field as they continue to evolve their product line to meet tomorrow's business demands.

As a global company with clients that include both private and public entities, CountWise offers a wide array of products and services designed by experts in the field of industrial vision control and data management. Their cutting-edge products utilize the very latest military-based shape-recognition and motion-detection technologies, which ensure first-rate accuracy levels of greater than 95% in busy working areas. CountWise's products ...
... offer the widest entry coverage and thus offer the lowest cost of ownership on the market today. In using the organization's exceptional products within their business, companies can meet a plethora of mission-critical performance criteria such as increasing customer conversion rations, optimizing staffing, improving customer relations, and optimizing marketing strategies.

CountWise's revolutionary Q-Count solution is the world's first multi-lane video-based system for assessing, controlling and resolving queuing challenges. Utilizing patented recognition algorithms, Q-Count is designed to monitor all queue types, including: linear queues where customers stand in one line and exhibit first-in, first-out behaviour, parallel queues where customers wait in separate lines and wait time is affected by cashiers and other customers, and cloud queues, where each new customer awaits service in a loose formation in an approximate area of a store.

Q-Count collects data on the number of customers or carts waiting within each checkout line and individual customer waiting times, to provide a complete, birds-eye view of customer service operations. This exceptional innovation in queue management provides organizations with the ability to seamlessly eliminate bottlenecks by sending real-time, actionable feedback to staff scheduling systems, which can then be reviewed by management staff to optimize workflow management within the company.

Acting as a standalone system that is easy to install and maintain, Q-Count offers unparalleled flexibility to modern companies. Each Q-Count installation has unlimited detection zones to offer complete scalability in meeting the requirements of a range of businesses. Administration of the product is located on a centralized server, which ensures that management staff can be reactive to in-store queuing problems while calibrating the system for use in their location. The Q-Count solution will alert decision makers in real-time when customer wait times exceed pre-defined timeframes, thus ensuring that companies can pursue a policy of active customer service management.

Offering the most consistently accurate and reliable people counting solutions on the market today, CountWise has become a recognized leader in the field of traffic monitoring. Contact the specialists at CountWise today for solutions that will help you streamline your business's operations and provide you with invaluable data on its overall performance.

About CountWise:

CountWise specializes in providing people-traffic monitoring solutions to a wide-variety of both public and private companies. Their product suite provides actionable customer data that helps companies to enhance the effectiveness of their operational practices for improved levels of organizational efficiency and thus higher profits. For more information, please go to Countwise.

CountWise is the global leader in people counting solutions. CountWise develops, manufactures and supports a number of products that monitor Customer Flow and KPI's. They are committed to assisting companies reach their operational efficiency and customer retention goals. For more information on Queue Management Solutions visit, www.countwise.com.