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What Are Retail Assistant Jobs Really?

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By Author: Jobs Iceland
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When talking about Retail Assistant jobs, the first question that pops up in our minds

is who is a retail assistant and what does the role involve? Simply put, a Retail Assistant is someone who

handles the sales of an assigned store. A dynamic and result-oriented Retail Assistant is the key to a

successful retail store and the over all retail management.

The global economic meltdown has affected every industry. However, today the retail industry is on a

smooth path of revival from recession. The recession relief packages are doing their magic. Consumerism is

making new records worldwide.

Especially in the leading metropolitan cities, the number of retail outlets has spurred up to cater to the

increasing consumer needs. Likewise, the third tier cities are welcoming the concept of hyper malls. The

retail sector is currently having vacancies on a large scale for every vertical. With unprecedented

increase in number of malls, there is a shortage of manpower in the retail sector.

The best part is the massive recruitment of Retail Assistants ...
... is helping people get some quality hands-on

experience in the retail sector. Also Retail jobs are high paying jobs. This is an opportunity of a

promising start to the careers of fresh recruits.

Functions of a Retail Assistant

Taking guidance and directions from the store managers

The job of a Retail Assistant involves taking directions from Store Managers, or being guided on different

aspects of the various duties involved. A Store Manager maps out the approach strategies and gives

instructions to the Retail Assistant. Now the job of the Retail Assistant is to make sure those strategies

are well placed and carried out according to the instructions. The Retail assistant is required to

carefully toe the store policies and execute instructions by staying within the store’s budget.

Assigning duties to the junior professionals

A Retail Assistant is also required to allot work to the junior professionals, such as the customer

service representatives. They are required to make sure that the work is being carried out in an efficient

manner, and also suggest methods of improvement.

Customer Interaction

A vital part of the duties of a Retail Assistant is to establish and maintain good customer relation. A

Retail Assistant is in charge of explaining product use to customers, as well as answers any queries

customers may have.

Qualification Requirements

Excellent interpersonal skills

Outstanding communication skills

Negotiation and convincing skills

Business skills & professionalism

Flexible to working in shifts

Deliver results in a pressurized environment

Minimum qualification of intermediate education (graduation will be a plus point)

Previous job experience (preferably in retail job)

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