A Fully Illustrated Spa Manual

By Author: Colleen Davis
Total Articles: 100
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Are you in the business of beauty, wellness and relaxation? Then you should have product manuals not only to showcase what you are offering but also to teach your attendants to render uniform service. These could also become your training manuals so that whenever you have neophyte therapists, they will be taught the process straight from a book and not just from memory. That will ensure that nothing is missed. The print manuals are easy to produce. But you will have to work with a writer, illustrator, and layout artist to do this in order to have a good quality material. Don’t worry about the expense. This is going to be just a one-time thing and will be re-used over and over again.

The manual should read like an instruction book. It will provide a step by step guide on how to perform such a treatment. It could be a body scrub, a body massage, a foot massage, a facial, or a salon treatment. All of these should be uniformly done so as to maintain the quality of the service as well as the image of the spa.

Provide Illustrations - Sometimes, when you provide instructions, it can be difficult to explain it with the ...
... written word. Additionally, it will depend on who is reading it. Having a fully illustrated spa manual will make sure that everyone understands, even those with different levels of comprehension. This is why you have to work with an illustrator. You will have to set up an appointment where you will have a therapist and a model demonstrate the different strokes. You can identify the specific strokes that you want to be illustrated so that the artist can draw rough sketches of the positions.

The illustrations could also be in the form of photographs. Hire a photographer or you can do it yourself. Again, set up the therapist and the model that will demonstrate the different strokes. Since this is for a manual, you can do this in one of your massage rooms. All that the readers need to see is how a certain stroke looks like when performed.

Courtesy - Aside from the strokes or the process of performing a certain service, you also need to include the proper courtesy that therapists or attendants should extend their guests. You have to detail what they are to do once a client is turned over to them. For example, at the reception area, you get to meet your therapist. She will then lead you to the wet area where the sauna bath, steam room, and whirlpool are located. The therapist will then assist the client, like handing him towels, robe, and slippers, until he is ready to go to the massage room. After the service, some spas offer the hot towel bath. Or they offer hot and cold drinks. Include the usual speaking lines in the manual, such as, “I will serve your drink at the lounge, sir.” Or something like that. It really depends on your operation. You may also want to include photos too like how a drink should be served.

The endeavor to make product manuals is not really hard but is quite meticulous with all the details needed in there. But once you have put them all together, ask somebody else to read the draft of the training manuals. It could be like your trusted therapist who can identify errors in the process. Very soon you could already start to print manuals for your spa.

For more information, you can visit this page on manuals