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Guideline To Make Banking Happy
Bank plays an important role in promoting economic development of the country. In this complex world banking has really become an integral part in the life of every human being. It’s very hard to manage your funds without a bank account.
National consumer helpline issued some important advisories for consumers which need to follow to have a safe and secure banking experience:
• Do not hand over your card to a stranger or even a bank officer.
• Be vigilant while your card is being swiped because its details can be downloaded on computer during the process.
• Do not reveal your card number on unsecured websites.
• Periodically check your accounts.
• When canceling a card, ensure the magnetic strip is destroyed/ damaged.
• Check the credibility of your bank agent.
• Signature is the only proof of card ownership; the shop/mall staff can spot a stolen or cloned card.
• If your card application is rejected, you have the right to ask for the reason thereof from the card company in writing. You should also ensure that the documents submitted by you are returned ...
... back.
• Cards are not repairable. Beware of Agents who promise to get it repaired and dupe consumers.
• Pay for credit card bills only through account payee cheques in favour of credit card issuer mentioning credit card no. Do not pay cash.
• Write your name/address on the backside of cheque.
• Merchants are not required to establish minimum or maximum transaction amount.
• Verify payment was received and request a receipt showing the debt has been discharged. Your check writing privileges may be restored with the merchant after you've satisfied the debt.
• Visa Merchants are not permitted to pass on the Merchant’s transaction fee to the cardholder as a visa”Service Charge”. Service Fee” or”Surcharge”.
• The most important thing to remember is to never ever give out your online banking user ID and password to anyone. Even if a bank employee asks for it you must never do so.
• Always use your personal computer to use online banking services.
Now these days there are many banks in the market that gives lots of commitment the peoples. But it’s our duty to check their creditability that they are approved and licensed by the Central Bank of that country, how many years has the organization been in the business of remittances?, what are the Privacy Policy and Terms & Conditions of this organization?
National Consumer Helpline - A Project of University of Delhi, supported by Union Ministry of Consumer Affairs - A Telephone Helpline for Consumers, Consumer Redressal, Consumer Empowerment, Consumer Advisories , Consumer Tips.
Toll Free 1800-11-4000 (BSNL/MTNL Users), Other Users Dial: 011-27662955-58 (Mon-Sat, 09.30 AM to 05.30 PM)
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