Shoretel Shoregear 120 Voice Switch Vs. Soretel Shoregear 24a Voice Switch

By Author: Alex Rist
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ShoreTel ShoreGear 120 voice switch Vs. SoreTel ShoreGear 24A voice switch


Not long ago ShoreTel announced a number software and hardware upgrades. The
announcement says the essentially eloquent updates are enhancements to the
ShoreWare Call Manager article grouping, like additional open interfaces for
interpolation. ShoreWare Personal Call Manager has been upgraded to arrange more
indicative interfaces. Newly bred features include an integrated client user
interface with a main display for calling features and tabs for messages and
history; simplified access calculated to be easier to use and find; fast and
amicable dialing with conveyance and phone directory along with just in time
telephony alertness; and a simplified, single-level user interface with personal
and broad combinative options. ShoreWare Professional Call Manager has updated
its elemental communications and it now provides automatous and on-demand video
communications. The actual Messaging interface upgrades include amicable sidebar
conversations; on the phone; ...
... and interfaces for a third party adjacency server.
The unified communications suite has added ameliorated call adeptness, video
calling and IM access and an abundant presence integration; the suite now also
allows softphones. The ShoreWare Contact Center options have been augmented to
serve contact centers in allowance of more agents, and it can now service 300
coexistent agent seats. Further upgrades allow for outbound dialing with
anticipation aptitude; amplified assuredness with 128 bit encryption; and
deepened agent and supervisor effectiveness tools. For smaller contact centers
automated callbacks were added to amend client assistance. Finally, a graphical
call flow builder enhances administrator capability.

Also the annoucement
contained a statement about the arrival of two new voice switches, namely the
ShoreTel ShoreGear 120
voice switch, and the
ShoreTel ShoreGear 24A voice switch.

The first one aimed at medium to
larger businesses ShoreTel ShoreGear-120 voice switch is a VoIP (Voice-over-IP)
and offers an assuring and accomplished VoIP approach with the only considerable
complaint being the big hit to efficiency when using analogue phones and it is
ranging from 50 users at minimum. It is a 1RU rack-mountable recourse with two
Ethernet connectors and one socket for breaking out some corresponding 50
analogue phone lines. The ShoreTel Voice Switch 120 interfaces to common analog
trunks using loop start or wink start signaling, as well as to standard analog
telephones as well as CLASS attribute phones with Caller ID Name and Number and
Message Waiting.

The
ShoreGear-120 itself is an implement. It does not have any mobile parts as a
consequence it is extremley rare to see one collapse, and has a gracile portion
of flash memory for storing settings and basilar auto attendant features, you
can configure the ShoreGear switch to a hot-spare aspect where an additional
switch will expeditiously fill in for a broken one free of manual interference.
So if your Internet access goes down, the Switch will automatically route fresh
calls via the PSTN network. ShoreGear's arrangement is altogether budget
adequate from 50 users up and the centralised management is conclusive and
accommodating to use.

Strictly technical data of this voice switch
includes features like two RJ-45 local area network connectors, 1 RJ-21X port
for punchdown block, patch panel, or used as 12-port harmonica connector, 8
universal FXO/FXS ports, 16 extension ports, 1 RJ-11 port for connection to the
extension side of the Power Fail Transfer Unit, 1 DB-9, RS-232C maintenance port
for serial communications, one 3.5 mm stereo input for connecting a
music-on-hold source, one 3.5 mm stereo output for connecting to a overhead
paging system or night bell, and SIP trunking and extension protocol support.


The other announced itme was the ShoreTel Voice Switch 24A which supports up
to 24 analog extension ports. The ShoreTel Voice Switch 24A interfaces to
standard analog telephones (FXS) consisting of CLASS bearing phones with Caller
ID Name and Number and Message Waiting.

Features for this switch are ,
two RJ-45 local area network connectors, one RJ-21X port for punchdown block,
patch panel, or 12-port harmonica connector, 24 FXS extension ports, one RJ-11
port for connection to the extension side of the Power Fail Transfer Unit, one
DB-9, RS-232C maintenance port for serial communications, one 3.5 mm stereo
input for connecting a music-on-hold source, and finally one 3.5 mm stereo
output for connecting to a overhead paging system or night bell.

With
assets shared between IP and analogue phones on each ShoreGear switch, you would
be indicated to adjust how many of each one you will avail for every analogue
phone you plug into -for demonstration- a 40/8, you consume aptitude for five IP
phones. This balance of analogue and digital phones is caused by the extra
activity each switch has to do in regard of digitalizing analogue signals,
requiring a lot additional work compared to just routing and switching IP
traffic as is the case with IP phones. In actuality, IP phones dispose to
correspond with each other rather than converge traffic to the switch, except if
it is a call routed to an external network.

For more info please visit
baynetwork.com