Why Your Avaya Ip Office System Needs Regular Telephone System Maintenance

By Author: Vikram Kumar
Total Articles: 9397
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One of the problems of having greater use or functionality from a product is that you come to rely on that product more heavily. While this is inevitable, and it is simply the way that things work in life, it does present some problems when it comes to important business infrastructure such as office telephone systems. The AVAYA IP Office system offers such a plethora of useful functions and features that many small and medium enterprises that choose to install this system in their offices become inextricably dependent on it for the day-to-day running of business operations. The necessary telephone system maintenance thus becomes imperative, because the company cannot afford to have its telephone system malfunction or fail, even for a short period of time.

When businesses come to rely so heavily on a system like the AVAYA IP Office, problems that arise with the system are no longer simply minor annoyances that inconvenience workers and employees. These problems translate directly into a loss of profits, because the company loses business when it does not have access to the features provided by the telephone system. The ...
... extent of the damage caused to the business also depends on the level of integration of the system into the everyday workings of the business.

The AVAYA IP Office system was designed to be an end-all solution for small and medium enterprises, addressing as many of their needs and issues as possible with a single system. This is why this system is much more than a simple office telephone system, but also offers communications consolidation services. This feature grants access to various different methods of communication from a single device or platform. This means that an employee who prefers using his cell phone for all of his tasks is able to access office emails, calls and other important messages on his cell phone.

Another key feature that many companies use AVAYA IP Office for is to create a mobile link for workers and employees who are not physically present in the office but work from home. By installing an office phone in their residence, these employees are present in the office in all the ways that matter save for that they are not physically present. In terms of communicating with other people in the office and in working, these off-site employees gain a great advantage from the functionality of the AVAYA IP Office system.

If that system were to fail, however, then the level of dependence on it will also prove to be a company’s liability. Without a working telephone system, off-site employees would be unable to work and employees would not be able to access their communications channels through their usual platform.

The key to preventing such a grim scenario is with regular telephone system maintenance. Maintenance, as the term implies, means checking up on the system before problems even appear, because experienced individuals are able to tell when a problem is about to develop before it has actually developed. Many companies scoff at the need for telephone system maintenance, and continue to maintain the stance that telephone system maintenance is not necessary until such time as a problem appears, thus allowing the company to save money on maintenance fees. Without regular telephone system maintenance, however, a company is simply begging for a disaster to happen.

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For the best Telephone System Maintenance services for your AVAYA IP Office system, you should put your trust in no other than Staveley Communications, a company dedicated to providing the best in telecoms services!