The Troubleshooting Lab

By Author: Jasmine
Total Articles: 286
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You are one of several network administrators for Contoso Pharmaceuticals. One of your network users tells you comptia security certification that they've attempted to log on several times, but they keep getting the same error message telling them that the domain controller is down. You know that the domain controller is fine, so you go to the user's desktop to see the error message.
Before you can see the error message, you need to create the problem. Perform the following steps to create the problem:
1.Log on to Server2 using the domain administrator user name and password.Demote Server2 to Member Server using Dcpromo and the DemoteContoso.txt
answer file. The answer file is located on the Supplemental CD-ROM in the \70-294\Labs\Chapter09 folder.
2.Log on to Serverl using the domain administrator user name and password.
3.Open Active Directory Users And Computers. Click on the Computers container.You should see SERVER2 in the right windowpane.
Select and right-click the SERVER2 icon and click Reset Account. When prompted about resetting the ...
... computer account, click Yes, and then click OK.
Go to Server2. Try to log on to the domain using the contoso.com domain administrator user name and password. You should see the following error message:
"Windows cannot connect to the domain, either because the Security+ exam domain controller is down or otherwise unavailable, or because your computer account was not
found. Please try again later. If this message continues to appear, contact your system administrator for assistance."

You've called a meeting with all of the administrators to discuss your new role as well as administrative issues they are facing.
Given that information, answer the following questions:
1. Vamsi is a fairly new administrator. Ben is willing to help Vamsi manage the West Site. What should you do to ensure that Ben can fully assist Vamsi?
2. Wei tells you that Dragan delegated control of the Operations OU to Candy Spoon from the Contractors OU. Candy was helping manage the Operations OU while Zheng was on vacation. Candy is no longer helping with the Operations OU. Zheng and Wei want you to return Candy's access to that of a normal user. What should you do?
3. You've given Michael Full Control permissions to the South OU. Now he wants to allow his assistant to reset users' passwords in the South_Site. What should he do?
4. You want Jim, Vamsi, Michael, and Don to be able to log on to and shut down the domain controllers at their respective locations. However, right now when they try to log on to the domain controllers, they receive a free practice questions message that reads: "The local policy of this system does not permit you to log on interactively." What should you do?