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Top Tips For Boosting Business In 2011
Ask your clients for referrals - This is certainly one of the easiest business boosting tips there is, and it’s free! Yet many companies don't utilise this amazing opportunity. Alot of businesses are put off this business boosting method due to a belief that they will be harassing their current clientele, but this doesn't need to be true. All you need to do is add a a quick query to the end of an email.
If you’re not certain of the effectiveness of this technique picture this - how much more do you trust what a friend says to you in regards to a product or service than what the products marketing does?
Secondly, you should ensure that you are planning your workload effectively, as time-management is vital to a effectively run business. The easiest way to prioritise your workload is to begin the week by writing down every activity that needs to be finished by the end of the week. Then organise the tasks on a day-to-day basis, making sure to leave a small amount of time for unexpected tasks that could arise; when you see a more structured list of all you need to do, the workload will seem less ...
... and this will actually lessen your tension levels. Organising your time this way will in addition make sure that nothing vital gets forgotten. Make sure to do this at the beginning of each week.
Get labeled gifts produced and say thanks to your customers with them. There are lots of low-cost but useful goods available that you can get stamped with your company name and logo, then give away to staff and clients to say thanks to them for their time or custom. A great idea is to choose to hand out personalised diaries. Each page of the diary can be printed with your company logo, making sure that as your client makes use of the diary, your company is firmly implanted in their brain. As a result they're more likely to become return customers, and also more likely to suggest your services to others.
Make 2011 the year you work on your customer service. However good you may think your customer service to be, there must be aspects you know that you can do better. Many businesses become so taken in by the workload they forget they are offering a service to people. Clients are what make your business - without them you wouldn’t survive so always provide them with the best service possible. If a customer or client is complaining, sympathise with them and demonstrate how you will put things right. Also take the criticism on board as constructive criticism, and learn from it. Can you remember that phrase, 'the customer is always right'? Well in order to manage a truly successful business, keep saying that statement because it holds a great deal of truth..
Lastly, remember to take the time to take care of your staff. While clients are unquestionably, incredibly important, without your staff your business would not perform, and you would not be able to offer that top-notch customer service. Stress is a huge drain on most companies as it leads to a substantial amount of sick days, and stressed staff could be motivated to look elsewhere for a better working environment. Ensure that you say thank you to your staff regularly, and mean it. You can also indicate your gratitude through using corporate gifts. For example, personalised diaries aren't just an excellent gift for your clients, they will make your staff smile too!
This article was written by R. Deans on behalf of Inameit, expert suppliers of personalised diaries and other personalised gifts. For more information on personalised diaries please visit inameit.co.uk.
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