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Revamp Ecommerce Website Design And Marketing To Expand Sales In This Recession
The progress observed in the e-commerce industry is considerable in terms of market share, great resilience through the economic slump, and mature client base. Irrespective of all that, e-commerce marketing is viewed as a cornerstone of a business's marketing endeavor rather than an entity in its own right. E-commerce websites are considered as a must-have to stay on top of competition but their value is still not fully realized. This attitude prevents e-commerce from getting its due share of the advertising budget, and for companies to capitalize on the e-commerce website audience.
E-commerce and the expanding internet market
Internet audiences have evolved in the past years. Web-savvy youth are not the only people using the internet. People in the 45-65 age range surf the internet on a daily basis. In fact, an increasing number of people across all ages, genders and cultural backgrounds are making the most of e-commerce websites today. Businesses are keenly following this trend. As a result, growth in expenditure on internet advertising has outpaced growth in expenditure on other media.
Though online ...
... advertisements have seen about 5% reduction in spending in 2009-10, it is not as bad when compared to the drastic revenue drop seen by television, newspaper and radio ads. Businesses should look at the future prospects of the internet market rather than the past, and disburse their budgetary funds accordingly.
Fine-tuning e-commerce websites for the audience
E-commerce websites are visited by people from all walks and geographies. Businesses should streamline their website to better serve its targeted audience by enhancing the customer experience. Businesses can develop a successful e-commerce website by:
* Collecting information of website visitors: Gathering details about visitors on the website is not a one-time job. E-commerce developers should collect particulars of visitors such as age, sex, interests, earnings, regularly.
* Linking e-commerce website design to clients: Website designers are usually young and tech-savvy and this reflects in their website design. However, the site must remain easy to use since the target audience may not be as skilled as the designers. Customers will revisit the site only if they have a good shopping experience. For this, the website design should be:
- user friendly in features, organization, and navigability
- include relevant content that attracts the audience's interest
- project the website's product mix effectively
* Developing different websites for different target audiences: A company can offer more than one product lines for diverse customer segments. Businesses should consider developing separate sites for each target audience so that each site is developed around that customer segment. This way, the right audience can relate to the site.
Reallocating marketing budgets
The shaky economy has paved the way for many experiments and improvements in advertising strategies. Advertising budgets that only include cyclic incremental changes fail to optimize for the successful marketing practices of today. Instead, businesses should build the budget from scratch; diverting more money to promotions in media like internet that promise better results in the current times.
Online traffic is increasing and e-commerce businesses should take timely steps to make the most of it. They should evaluate their e-commerce development tactics to pull in a diverse set of clients.
About Author:
Daljeet Sidhu.
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