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A Few Tips To Help You Buy Silver Jewellery Safely Online

A Few Guidelines
Searching
1. When searching for a site to purchase silver jewellery from, search for what you are looking for first for example
silver brooches.
2. If article is found save page to Favourites/Bookmarks for comparison later (create a new folder and name it)
3. Save up to at least 10 pages to give yourself a idea on the average price of the article.
4. Quality can only be judged by the pictures offered on the website so make sure there are enough pictures of the
item to build enough confidence to return to the site to possibly buy the neck chain you saw.
5. Beware of sites where there are many blanks where pictures should be, I feel these sites are not being managed
properly and could cause problems when a possible dispute happens later.
Contact the Site
6. Before you buy contact the owners with a question about the silver toe ring you fancied, monitor the time it
takes for a response and check the type of response, for example a large company will have an immediate automated
response to your request then someone will ...
... contact you in time, a small ecommerce site should get back to you within 48
hours if site is being monitored properly, and the response would be more of a personal nature and with enough info to
install confidence for you to purchase, also ask if there is discount for volume (it doesn't hurt to ask). Do this for all saved
sites
7. Contact the site a few times if you want if they want to make a sale they will bend over backwards for you, again
check response.
Check the web for a good/bad review.
8. Check the web for a review of the site for a good/ bad report, you might not find anything but its worth a try.
9. Check Ebay to see if they sell there and check their feedback ratings and look for negative feedbacks of the
same kind, this could show a problem in the way the site is run.
Making your purchase
10. Now that you have chosen your site to purchase that silver neck chain from, go through the shopping cart and
monitor all sections and check you are not buying more than was advertised on the site, postage and extras for example,
there should be enough info on the home page to let you know what it will cost at the end.
Check your purchase
11. Now that your silver pendant has arrived (check delivery time for future purchases) examine for quality as
described on website, if not happy with item contact site for explanation and if not happy with outcome ask for
replacement or refund it is your right as a consumer.
12. And if you find you are getting nowhere don't forget if you paid by PayPal you can get your money back by setting
up a Chargeback this will disable the website owners paypal account until he returns your money, but remember you have
to return the item you purchased as well.
13. And finaly don't forget if you are happy with all of the above please let other people know about the website, as
there is so many jewellery sites on the web any kind of good promotion is good for all Jewellery store owners.
My name is Garry Watt I own and run the online jewellery store called http://www.rocksandrings.co.uk and i would like to
show people how to buy silver jewellery online safely.
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