123ArticleOnline Logo
Welcome to 123ArticleOnline.com!
ALL >> Computer-Programming >> View Article

What To Do When Mcafee Hawkex Add-in Causes Ms Outlook To Crash Abruptly

Profile Picture
By Author: John Peter
Total Articles: 70
Comment this article
Facebook ShareTwitter ShareGoogle+ ShareTwitter Share

There are various application or add-ins that are incompatible with various versions of MS Outlook. Due to this incompatibility, at times MS Outlook may crash, which invariably leads to corruption of the PST (Personal Storage Table) file. In such situation, you should use certain workarounds to remove the add-in or uninstall the application. If that does not solve your purpose, then you should use a third-party PST repair software to repair Outlook PST file.

Let us consider a practical scenario in which you try to create an email in MS Outlook 2003. However, it fails to do so and exits abruptly. An error message is displayed in this regard, which is:

Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

In addition, when you see the signature of the error message the following report is displayed:

App Name App Version Module Name Module Version Offset
--------------------------------------------------------------------------
Outlook.exe 10.0.xxxx.x Hawkex.dll ...
... version 0000ebbc

Cause:
The most possible cause of this erroneous situation is that you have installed the Network Associates McAfee Hawkex add-in your system, which is incompatible with MS Outlook 2003.

Also, it is quite possible that because of regular crashing of Outlook 2003, its PST file may have damaged.

Resolution:
To resolve this problem, you should contact Network Associates to check whether there is any hotfix to fix this problem. In the meantime, you should remove the McAfee Hawkex add-in by performing the following steps:
1. Click Start | Run.
2. In the 'Open' box, type 'Outlook.exe/safe' and press the 'Enter' key to run Outlook in safe mode.
3. Click Tools | Options.
4. Click 'Advanced Options' in the 'Other' tab.
5. Click 'Add-in Manager' in the 'Advanced Options' dialog box.
6. Clear the check box for McAfee Hawkex add-in.
7. Click OK.
8. Close all the dialog boxes by clicking the OK button.
9. Restart Outlook 2003.

If the problem is appearing again, it means that the PST file has corrupted for which you should use the Inbox Repair (scanpst.exe) tool to scan and repair the PST file for any errors. If the problem still persists, then you should use a third-party PST file repair software to perform PST recovery. The benefits of using such PST repair tools is that the PST file is not modified while repairing it using safe scanning algorithms.

The best Outlook repair software in the market is Stellar Phoenix Outlook PST Repair that repairs PST files created for MS Outlook 2010, 2007, 2003, 2002, and 2000. Compatible with Windows 7, Vista, Server 2003, XP, and 2000, this Outlook PST repair utility is capable of repairing contacts, emails (with attachments), calendar items, notes, tasks, journals, etc.

Total Views: 151Word Count: 464See All articles From Author

Add Comment

Computer Programming Articles

1. Best Accounting Software 2025 In Zambia: Tips And Best Practices
Author: Doris oseR

2. Aryabhata And The Birth Of Zero: A Legacy That Powers Modern Ai And Machine Learning
Author: Pydun Technology Private Limited

3. Top 5 Video Conferencing Solutions Of 2025
Author: Ben Gross

4. Best Practices For Building High-performance React Native Apps
Author: William

5. Top 10 Reasons To Pursue Full Stack Java Development In India
Author: Rohan Rajput

6. Transform Your Digital Presence With Expert Drupal Development
Author: manish

7. We Provide It Solutions That Help You Succeed
Author: We provide IT solutions that help you succeed

8. What Makes A Full Stack Developer Stand Out In 2025?
Author: Shrushti Gurav

9. Effortlessly Convert Sale Orders To Purchase Orders In Odoo
Author: CodersFort

10. Best Software Development Comapny In Wayanad, Kerala, India
Author: TRUSTWAVES

11. How To Spot Red Flags In Invoices And Stop Fraud Instantly?
Author: Invoice Temple

12. Top Ai Development Company In Delhi: Leading Artificial Intelligence Services By Doubleklickdesign
Author: Prince

13. What Are The Best Coding Institutes In Bhopal?
Author: Shankar Singh

14. Innovating Blockchain Strategies With Mev Bot Technology
Author: aanaethan

15. How To Choose The Right Coding Institute In Bhopal
Author: Shankar Singh

Login To Account
Login Email:
Password:
Forgot Password?
New User?
Sign Up Newsletter
Email Address: