Choosing A Plumber Without Fear

By Author: A critical part of the process is to make an infor
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A critical part of the process is to make an informed choice of the plumbing company you are going to use at the very beginning.

As a company who has been around the plumbing universe for many years, it is our view, that there are some important things to look for and consider in order for you to solve your plumbing challenge quickly and successfully.

Here are a few of the most important things to look for.

Reputation:
First and foremost would be a company's reputation. A good place to start is the Better Business Bureau. Take the time to check out the company you are going to trust with your water supply by making a simple call to your local Better Business Bureau office, or if you don't think you have time, then go to your favorite computer search engine: type in the name of your city, the word plumber and then add the Better Business Bureau. For example: Google: Plumber Los Angeles +Better Business Bureau The first page that comes up should have 8-10 plumbers that are members of the BBB. Some plumbing companies, like Newton Plumbing allow instant access to the BBB using a link to the BBB website. ...
... You can instantly check a company's rating and their performance record over the years. It will only take you a second or two and give you instant peace of mind.

Experience:
Another key thing to look for is how long a Los Angeles Plumber has been in business. For example: Newton Plumbing is an established Los Angeles plumbing company who has been in business for over 65 years. Newton Plumbing has been in the same location and has had the same phone number for over 50 years.

Licensed, Bonded and Insured:
As a rule, it's really wise ask the prospective plumber what their plumbing contractors license number is, if they are bonded, if the have liability insurance and workers compensation insurance. If the person you call hesitates, or says they don't, then move on.

Prompt Response Time:
Most people who call any service company are looking for a prompt response and a company who respects your time. How a company answers your phone call is important. Listen for a friendly person on the other end of the phone who understands that your problem is important to solve as soon as possible. You don't need to deal with a condescending attitude when you call. After all, your problem is unique to you and the plumbing company dispatcher on the other end of the phone should be friendly, compassionate, and attentive to your description of what you perceive is the problem. You need to look for and find a problem solver, a responsive team who is going to become your advocate. When looking for an emergency plumber, well-established companies like Newton Plumbing are, most often, the best available when you encounter a plumbing emergency. When you are experiencing an unruly leak, no hot water, or sewage spewing into a place it shouldn't be, you need the answer now.

When you visit a plumbing website, you need a user friendly website that addresses your specific plumbing problem. You need a place that has a Q&A, (question & answer) page that will give you more information and may, very well, address your plumbing challenge on the spot.

Remember, when choosing the right plumber, this simple checklist might help you make the best decision;

1. Look for a company with an excellent reputation:
2. Check the company out with the Better Business Bureau.
3. Experience is really important; choose a company with lots of experience.
4. Make sure they are licensed and insured and their license is current.
(You can actually check this out on the State Contractors Board Web Site.)
5. Listen carefully to the people who answer your phone call; Make certain that they appear interested in assisting you.
Look for their sense of urgency that says: We want to help you solve your plumbing problem promptly, efficiently and effectively!

It is our hope that the information above will help you make the best decision in your time of need. Chances are, a clogged drain or a leaky water heater might not exactly lead to love, but choosing the right plumber might just ease the pain a lot. Being informed will increase your chances of having a positive experience when your plumbing need arises. Respectfully, Newton Plumbing, serving Los Angeles since 1946.