Security Incident Management

By Author: james
Total Articles: 12
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A Security Guard Incident Management System is designed to help security personnel document, track, and manage security-related incidents in real-time. This system ensures incidents are reported, investigated, and resolved efficiently, while also maintaining accurate records for compliance, analysis, and reporting.

Security Incident Management Modules
Incident Reporting

Guards can report incidents easily through mobile apps or dedicated terminals.
Includes customizable incident forms that allow guards to input detailed information, such as incident type, location, date/time, and description.
Incident Categorization and Prioritization

Allows incidents to be categorized (e.g., medical, fire, security breach, vandalism).
Incident Investigation Workflow

Tracks the investigation process, assigning specific tasks to security officers or management.
Allows the addition of investigation notes, updates, and status changes throughout the process.
Incident Follow-Up and Resolution

Tracks follow-up actions, resolutions, and corrective measures taken for each incident.

Photo ...
... and Video Evidence Upload

Guards can upload visual evidence (photos and videos) to support their incident reports.
insurance claims, and legal proceedings.
Witness Statements and Interviews

Allows for recording and attaching witness statements or interviews to the incident report.
Incident Resolution Protocols

Predefined protocols or checklists to ensure that incidents are handled consistently and in compliance with company policies and procedures
Integration with Other Security Systems

Integration with access control, alarm systems, CCTV, or building management systems to automatically trigger incident logging when a breach occurs.
Incident Analytics and Reporting

Generates reports on incident trends, including incident types, locations, frequencies, and response times.
Integration with Incident Response Teams

Links to internal or external emergency response teams, law enforcement, or legal teams, for coordinated efforts during critical incidents.
Data Security and Privacy Protection

Ensures the confidentiality of incident data with encryption, secure storage, and access controls.
Complies with data privacy regulations such as GDPR or other local data protection laws.
Exiga Software Solutions was founded as an LLP in 2009 and transitioned to a PTE LTD in 2013. We are a fast-growing, AI-driven digital engineering services company that develops cutting-edge solutions across applications and data

For more details Visit us:https://guardworkforce.com.sg/products/security-incident-management/

Phone: +65 6492 6783
Whatsapp: +65 9693 5512
Email: sales@exigasoftware.com.sg