Problems Faced By Mobile Phone Users: Green Line Issue, Motherboard Failure, Phone Stuck On Logo And Mobile Data Recovery Possibilities

By Author: The CyberTech
Total Articles: 11
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In today's digital world, it is common for everyone to have mobile phones. We pick up our phones for every other thing, be it for business or simply for entertainment purposes. Our lives have become so connected with phones that we cannot even imagine if our phone gets damaged or our stored data goes missing.

In this article, we’ll discuss the common causes of data loss in Androids and iPhones such as motherboard failure, green lines on phone, and phones stuck on logos, and how we can recover our data, lost due to these problems.

Common causes of data loss in mobile phones?

Hardware Damaged mobile phones

One among the many causes by which you can lose your data is hardware damages. Here are the causes and prevention for protecting your hardware and minimizing phone damages.

Physical damage- The most common types of damages are physical damages. Bends in the phone body, broken or bent frame, broken power or volume buttons are all part of physical damages. To protect your phones from these damages, invest in a high-quality, durable phone case that offers protection against drops and impacts.

Water ...
... Damages - Accidental spills of water or any other liquids like coffee or juice can lead to short circuits in internal components and damage your phone resulting into data loss. Try to keep your phone away from liquids, avoid using it in rainy conditions or near water sources and use waterproof covers.

Motherboard Problems - Erratic behavior in components like camera, Wi-Fi, or charging port can be signs of motherboard failure. The phone's motherboard can fail due to overheating, electrical surges, or wear and tear, making the device unresponsive and leading to data loss. In such a case, try restarting your phone and also ensure that the hardware components are enabled in the settings. 

Software issues in Android/iPhones

Unexpected crashes or freezes, battery drainage, unresponsive screen and inconsistent performance are all signs of errors in software of phones which sometimes lead to data loss. By regularly updating apps and operating systems, optimizing phone’s storage and making sure that apps and system features are compatible with phone’s OS version will help you prevent data loss.

Phone Display Problems

Green line Issues on phone screen

Green lines on phone screen is a common issue faced by many smartphone users including Samsung, One Plus, Nothing, Motorola, Vivo, Realme and more. Phone screen turning green can be caused by a variety of matters such as physical damage to the display, loose display cable or connector, driver issues and software glitches or conflicts. While the data on your phone might not be immediately lost, the inability to access the screen and to backup data makes it difficult to retrieve or interact with your files.

iPhone/Android phones stuck at logo

When a mobile phone is stuck on the logo, it means the device is unable to complete the boot process and is stuck on the manufacturer’s logo screen. This denotes that the operating system of the phone is unable to load properly. Phone stuck on logo is an issue seen across various smartphones including, but not limited to Samsung, LG, Realme and more. 

If the operating system is corrupted or an update process was interrupted or corrupted the phone cannot complete the booting process, making it impossible to access apps, files, or data stored on the device. Users often resort to a factory reset to fix boot loop issues. While this can resolve the problem, it wipes all data from the phone unless a backup was made before the reset.

Data Recovery of mobile phones in different cases

Data Recovery from dead motherboard in mobile phones

If your android is not responding, it might be because your phone's motherboard is dead. Recovering data from a phone with a dead motherboard is challenging, but not impossible because the data is stored on the internal storage chip (eMMC or UFS) and may still be retrievable.

The most reliable way to recover data from a dead motherboard is to seek help from professional data recovery services. Experts with specialized tools and techniques remove the storage chip from the motherboard and extract the data, this method is known as Chip-off recovery. JTAG Recovery is another technique used in cases where the storage chip is still intact but the motherboard is dead.

While in some cases, if the damage is isolated to a specific component like IC, motherboard repairing may allow the phone to boot up again and recover your data. A full motherboard replacement might also work, but some phones use encryption tied to the original motherboard.

How to retrieve data from a broken/dead phone?

Restore data from google backup - One can restore data using any cloud service. If you had enabled Google’s backup service, your photos, contacts, and app data must be synced to Google Drive, log into Google Drive to check for backed-up files.

If your phone has an external SD card, it may still contain photos, videos, and other data. Remove the SD card and access it via a card reader on your computer.

How to recover data when the phone is stuck at logo on screen?

First, booting into safe mode. It can help if the problem is caused by a third-party app. You can go into boot mode by using the power off and volume down button. From there, you can attempt to clear cache or, if available, choose the Mount /System option to connect your phone to a PC and access your files.

If the phone is recognized by your computer, then you can use recovery software to extract your important data.

Factory Reset is the last option one should look for as it erases all your important data. To do this, boot into recovery mode using volume buttons and then select Wipe Data/Factory Reset but ensure you have backed up as much data as possible.

Data Recovery Options If the phone is damaged due to green lines

If the phone powers on and you can access the notification bar, you can transfer your files manually to your computer. In case the screen is unresponsive, you can use a USB OTG cable and a USB mouse to unlock the device and manually recover files. 

If you have automatic cloud backup enabled (like Google Drive or iCloud), you can access your backed-up data from another device. If nothing works, replacing the screen might be the simplest solution to recover your data.

Green lines often precede more significant display failures. If the phone continues to degrade without proper repair, accessing data could become impossible without expensive recovery tools.

Winding Up

To sum up, from physical damages to internal damages, we can face an infinite number of problems in our androids and iPhones. Fixing them all by ourselves or at least trying is the right way, but most of the time, due to lack of technical knowledge it makes the problem bigger and we are left with no choice but to run a factory reset. From business to personal data everything just gets lost and that is where you need our data recovery services.

Here at The Cyber Tech, we provide services like server data recovery, data recovery from solid state drives, hard disk data recovery, SD card file recovery, mobile phone data recovery, and all types of data backup and recovery services.

As long as you keep your devices in good condition, they will operate optimally and will give a good user experience because a damaged phone can cost you a lot in terms of money as well as data.

FAQs About Mobile Data Recovery

1) How to fix green lines on phone screen?

Some DIY solutions to fix green lines on phone are restarting your phone, checking for updates, booting up your phone in safe mode or try removing recently installed apps.

2) Is it possible to retrieve data from a mobile phone?

Yes, it is possible to restore data from mobile phones using professional data recovery services.

3) How to restore data from my phone’s storage?

If you have backed up your data in Google Drive you can restore it from there or you can also use data recovery tools and services.