Small Business Voip - Should You Switch?

By Author: Daljeet Sidhu
Total Articles: 4762
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VoIP office phone systems are flexible, feature rich systems that promise high voice quality and useful features at reduced costs. In fact, traditional phone systems cannot match the capabilities of VoIP with features such as call center features, voice mail and fax forwarding to email, switching from Wi-Fi to cellular network, and more.

In spite of the advancement in VoIP technology, many small businesses are unsure of implementing VoIP at their offices. Their concerns are poorvoice quality, insecure network, dependence on internet connectivity, expenses and complexity of implementation. Let us discuss how the advantages of VoIP overshadow the drawbacks, and how to maximize your VoIP system.

Why should you select VoIP phone systems?
VoIP service can bring down your telecommunications expenses drastically and improve productivity. This is how it does it:

Progressing VoIP technology
Previously, VoIP limited users to computer systems and patchy voice quality. Today's standard phones (using VoIP adapters) and IP phones assure high voice quality, good mobility, and a variety of practical features. ...
... Existing data networks are utilized by businesses for phone calls within the office, leading to huge savings and increased employee productivity.

Business VoIP slashes telecommunication costs
Typical phone systems need constant management and upkeep of costly infrastructure as per industry norms. With VoIP, businesses reduce implementation and maintenance overheads by using one network for voice and data. Moving the phone with the employees that typically costs about $100 per head is now as simple as plugging an IP phone into a new broadband network jack. For similar services, VoIP providers fall cheaper too than traditional phone system vendors.

Use VoIP services wherever you are
An IP phone can be used wherever there is a broadband connection. You can take calls from clients and associates at the office, your home, a hotel or even a friend's place. You don't need to use your cell phone. A lot of VoIP systems include software that allows you to make and receive calls on your laptop with a headphone and a microphone.

Easy VoIP configuration
VoIP phone systems can be set up to forward voice mails and faxes to your email inbox and read emails into voice mail . You can easily manage all your communications at one place.

Virtual phone number
If you are making calls to customers outside your area, you may want to use a local number. With VoIP, you can have a virtual phone number with the desired area code.

VoIP improves productivity
Studies show that productivity is impacted positively through the use of VoIP phone systems. VoIP phone system features manage employee's time effectively. Your VoIP phone number can ring concurrently on your cell phone and landline before reaching voice mail, making sure you always take an urgent call.

Making the most of VoIP phone systems
As you can see, VoIP has much to offer. If you still have doubts, these tips will help you stay on top of them.

1. Use professional VoIP services
Though a standard VoIP phone system is fairly simple to install, hire a VoIP service provider for bigger implementations. Some network providers install and configure a VoIP solution provided by them.

2. Run a pilot project
Have a small group of people use the VoIP system and verify its usefulness to your business. Once you're satisfied, roll it out across the office. Retain your traditional phone system as a fall back during this phase.

3. No missed calls with call forwarding
Configure VoIP phone system to forward unanswered calls to a landline or a cell phone or both. If there is a power failure, you won't miss any calls till an alternative power source gets going.

4. Build up network security
Networks are always in danger of getting hacked. Protect your network from denial-of-service attacks and digital hackers. Network security should be updated on priority and checks should be thorough.

VoIP phone systems are an economical option with all the benefits of a technologically evolved telecommunications system. Small businesses can minimize travel costs with high quality videoconferencing in real time, use VoIP integrated call center applications, and other compelling benefits of VoIP. With latest wireless phones offering seamless switching between cellular and Wi-Fi networks, VoIP users can look forward to more cost savings and attractive offerings.
About Author:
Daljeet Sidhu. Read Telemarketing Services and Telemarketing Call Center blog. Buy Business leads