Troubleshooting My Canon Printer Is Offline (steps Guide)

By Author: theodore carter
Total Articles: 11
Comment this article

 Why my Canon printer is offline? Didn’t find any solution that can resolve this error quickly? Don’t worry; we’ve got your help! The offline issue is by far the most common problem in Canon printers. However, anyone can get this error at any time, and it can be fixed quickly with several effective solutions.

The leading causes of this offline issue are faulty or corrupted printer drivers, faulty USB or power cables, and wrong settings. Besides, your printer may go offline due to several reasons. Hence, you can try different options to deal with this error.

In this guide, you will find the 4 easiest solutions to troubleshoot the Canon printer offline error. Make sure you follow the steps carefully to get the answer to the most frequently asked question on how do I get my Canon printer back online. So, let’s get started!

Method 1: Set the Canon Printer as Default Device

If your Canon ...
... printer is not set as default, then it may cause your printer to go offline. However, you need to set your printer as default. This way, your computer can assign the printing task to your printer to resolve the “my Canon printer is offline” issue.

Here’s the way to set your printer as default:

 On your keyboard, tap on the Windows key and type Settings to open it.

Then, go to the Devices option and then move to the Printers & Scanners.

After that, you have to navigate to the Open queue.

Now, find the Canon printer that you want to set as default.

After finding your printer, you have to right-click on it.

Then, select the option Set as default printer.It will finally set your printer as default.

If the above steps didn’t help you get your printer back online, then try the other fix given below. 

Method 2: Reinstall the Canon Printer Driver

In this method, you will need to reinstall the Canon printer driver. Before reinstalling, we have to uninstall the pre-downloaded printer software. This step is essential because it will remove the faulty or corrupted printer driver to fix the “my Canon printer is offline” issue.

Here’s the way to reinstall your printer driver:

Go to the Search bar on your Windows taskbar.

Here, you need to type devmgmt.msc and then hit the Enter button. It will open the Device Manager folder.

Next, you will have to look for your printer under the Print queues category.

Further, you need to right-click on your printer and then choose the option Uninstall Device.

After successful uninstallation, you have to navigate to the Canon Support page. From there, you have to install the latest printer driver.

Follow the displayed instructions on the screen to download and install the printer driver. 

Method 3: Restart the Print Spooler Service

The Print Spooler service is software that runs on each and every computer to participate in the Print Services system. However, by restarting this software, you can fix the “my Canon printer is offline” issue.

Here’s the way to restart the Print Spooler Service:

To navigate to the Services folder, you have to type services on the search box given on the taskbar and hit Enter.

From the lists, you have to right-click on the option Print Spooler.

Afterward, choose Restart to restart the print spooler service.

Again, right-click on Print Spooler and then select the Properties option.

After that, ensure you have set the Startup type as Automatic. If not, then set it and click on OK to apply the changes you have made.

In the end, you have to restart the computer. 

Following any of the above methods will help you resolve the Canon printer offline issue. Hence, make sure you follow each step correctly.

Conclusion

This post answers your query: why is my Canon printer offline? However, you don’t need to worry about this offline issue in your Canon printer. The above-mentioned 3 quick solutions will help you get rid of this issue as soon as you follow them correctly. In short, if you want to get rid of the offline error, try setting your printer as default, reinstall the driver, and restart the printer spooler. The guide will not let you say why my Canon printer is offline.

FAQs

Question 1: Why does my Canon printer show an offline error?

Answer: It generally happens when your computer and printer have lost the communication between them. Sometimes, the problem is not that big because if you are using a faulty cable or USB cable, then there are chances that your printer will go offline. Moreover, wrong settings, such as not setting the printer as default and deselecting the Use Printer Offline feature, are also the reasons for the offline error.

Question 2: How do I get my Canon printer back online?

Answer: You can easily get your printer back online. For this, you just need to try the following troubleshoots:

Cancel all the pending print jobs.

Perform the printer troubleshooter.

Untick the Use Printer Offline option.

Remove and reinstall the printer.

Restart the printer and computer.

Check the printer’s power cable and connections.

Question 3: What happens when my Canon printer is offline?

Answer: Anyone who receives the offline message on their printer, it doesn’t mean that it is broken or something. The offline status of the printer indicates that the communication between your printer and the computer has been lost, disallowing your computer to send the printing tasks to your printer.

Visit: ij.start.canon

Source: https://ijstartcanen.com/troubleshooting-my-canon-printer-is-offline-steps-guide/