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Tired Of Buffering? Dropping Calls During Work Meetings? This One Weird Trick Isps Don't Want You To Know About Could Be The Answer To Your Internet

Five key trends have been identified in this article:
Increased adoption of VoIP services: This enables cheap calls to be made and eliminates the need to maintain separate networks for voice and data.
Enhanced connectivity with IoT: ISPs are offering plans that cater for the ever-growing number of internet-connected devices in homes.
Data cap transition: More people can now get unlimited data plans without concerns about exceeding their data limits.
Escalating number of FTTH users: Fiber optic cables provide super-fast and very reliable internet connections.
Companies moving towards WiFi bundling: ISPs are offering bundled plans which include WiFi equipments as well as management tools.
This piece also reveals how ISPs focus on customer support via diverse channels, personalize support based on customer information, and offer low-cost solutions. Additionally mentioned are proactive communication as well as content streaming partnerships as some ways through which ISPs improve CX.
In general, this article insinuates that ISPs are increasingly concentrating on delivering a positive CX using novel technologies along with user-driven approaches.
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