Reply Once Again Awarded "best In Class" In The Pac Innovation

By Author: Orson Amiri
Total Articles: 395
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In the PAC Innovation RADAR study for "Salesforce-related Services in Europe 2024," Reply has secured its position among the top providers, receiving the highest "Best in Class" award in five key industries: Energy & Utilities, Financial Services, Communication & Media, Retail, and Manufacturing. The report evaluates international software and ICT service providers' performance in implementing Salesforce projects. Reply, a Salesforce partner since 2005, excelled with its specialized companies, including Arlanis Reply, Open Reply, Retail Reply, and Power Reply, and over 900 Salesforce certifications. These cover the entire Salesforce offering, showcasing expertise in Sales, Service, Marketing, B2B and B2C Commerce, Integration with Mulesoft, and Analytics with Tableau.

The PAC RADAR study aids IT decision-makers in selecting the right service partner, emphasizing Reply's market strength and expertise in Salesforce-related services. Nick Mayes, Principal Analyst at PAC, highlights Reply's exploration of generative AI for enterprises and its leading role in Salesforce's AI portfolio development, introducing innovative ...
... applications to meet diverse industry needs. As an "EMEA Strategic Partner" designated by Salesforce in 2023 and recognized as an "Automotive Cloud Launch Partner," Reply demonstrates its commitment to driving strategic issues like generative AI across regions. Filippo Rizzante, CTO of Reply, emphasizes their agile approach in developing cloud-native solutions, utilizing cutting-edge technologies like AI to optimize customer experiences and drive business success.

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