Franklincovey Launches New Module, Navigating Difficult Conversations: Turn Tension Into Progress

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FranklinCovey, a well-known leadership company, has recently introduced a new module called "Navigating Difficult Conversations: Turn Tension Into Progress™." This module is designed for leaders, teams, and employees all over the world. Its main goal is to provide learners with the right mindset, skills, and tools to effectively handle challenging conversations, leading to improved performance and a more collaborative work environment.

The module specifically addresses the common fear and avoidance of difficult conversations, which often stem from discomfort and lack of preparation in dealing with emotional reactions. By participating in this training, individuals can change their perspective and see difficult conversations as opportunities for progress on important matters. They will also learn how to manage emotional tension and conduct conversations in a constructive manner, which will help build trust and respect within teams. Ultimately, this will result in better outcomes during interactions.

Barbara Cogburn, a Senior Consultant at FranklinCovey, emphasizes the difficulty of managing emotional reactions ...
... in difficult conversations. She points out that these reactions often trigger a survival response, leading to ineffective communication strategies. However, by learning how to respond effectively to emotional reactions, individuals can actively engage in collaborative dialogue, driving progress and preventing larger problems in the workplace.

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