123ArticleOnline Logo
Welcome to 123ArticleOnline.com!
ALL >> General >> View Article

Ai Enhances Hospital Care: Analyzing Patient Emotions For Better Experiences

Profile Picture
By Author: Ben Gross
Total Articles: 429
Comment this article
Facebook ShareTwitter ShareGoogle+ ShareTwitter Share

Healthscope is pioneering a groundbreaking approach to improving patient experiences through the quantification of patient emotions, potentially marking a world-first achievement in the private hospital sector. The company recognizes the importance of moving beyond traditional medical data to understand patients on a more emotional level, ultimately enhancing their overall experiences.

Partnering with Adoreboard, a tech company from Queen's University in the UK, Healthscope has employed artificial intelligence (AI) to analyze and interpret patient feedback. This AI technology autonomously assesses the emotional content of patient comments and links it to relevant themes, such as food quality and meal experiences. Furthermore, the platform predicts the potential improvements in patient perceptions of care.

Over a three-year period, Healthscope's innovative approach has yielded impressive results, with individual hospitals potentially seeing up to a 13.9% enhancement in operational metrics related to patient perception of care. The technology is now implemented across all 38 Healthscope hospitals in Australia as ...
... part of their efforts to improve patient experiences.

This innovative initiative, presented at 'The Customer Show' in Sydney, exemplifies best practices that other industries, particularly healthcare providers, can learn from. It eliminates the laborious task of manually reviewing patient comments and provides valuable insights into patient emotions, such as joy and trust, ultimately enabling more patient-centered care.
.
Adoreboard, recognized as a Gartner Cool Vendor in Customer Analytics using Artificial Intelligence, is known for helping some of the world's most prominent brands, including Procter and Gamble, Allstate, and Amazon, improve customer satisfaction through emotion analytics.
Damien Lloyd, National Director Clinical Governance at Healthscope, emphasizes the importance of understanding patient emotions in fostering patient-centered care, and Adoreboard's application of AI has significantly impacted both the business and clinical staff positively.

In summary, Healthscope's innovative partnership with Adoreboard and the use of AI technology is transforming the patient experience by quantifying and addressing patient emotions, improving patient perceptions, and ultimately delivering more patient-centered care in the healthcare industry.

More Information : https://www.techdogs.com/tech-news/pr-newswire/healthscope-ai-enables-patient-emotions-to-be-analysed-improving-hospital-experience

Total Views: 78Word Count: 315See All articles From Author

Add Comment

General Articles

1. Blockchain And Ai: Innovative Ways They Can Work Together Shape
Author: QSS Technosoft

2. Join The Vidyavision Student Community
Author: vidyavision

3. Hair Growth 101: Scandinavian Biolabs’ Guide To Healthier, Fuller Hair
Author: Jonson Jon

4. The Ultimate Guide To Ordering Flowers In Barcelona
Author: order flowers Barcelona

5. Máy Hút ẩm Công Nghiệp Kosmen
Author: BPS Việt Nam

6. How Beneficial The Cleaning Products Can Be?
Author: Edward Smith

7. The Role Of Glass Cloth Electrical Tape In Power Transformers
Author: jarod

8. Combatting Carotid Artery Stenosis: Effective Strategies For Prevention And Care
Author: Dr. Sumit Kapadia

9. How Managed It Services Are Shaping The Future Of Support
Author: ICSI

10. Leading System Aluminium Doors & Windows Manufacturer In Amritsar
Author: Sleek Edge

11. Exploring The Opportunities At Anantrao Pawar College Of Engineering
Author: AnantraoPawarCollege

12. Home Remodeling Contractors Around South Lyon
Author: manish

13. Blockdag Crypto Mining Rigs
Author: BlockDAG

14. Discover The Power Of Branding Courses: Boost Your Skills And Advance Your Career
Author: Andrew F.

15. Panorama Test: A Complete Guide To Non-invasive Prenatal Screening
Author: Stan Jan

Login To Account
Login Email:
Password:
Forgot Password?
New User?
Sign Up Newsletter
Email Address: