Importance Of Telecom Digital Bss Platform For Csps

By Author: Kevin
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Telecom enterprises should also keep up with the times by transforming the digital landscape, launching new services, and satisfying dynamic customer demand. A Business Support System, BSS, is the most relevant starting point for telco digital transformation.

Importance of Digital BSS Solutions for CSPs and Telcos:

BSS is an infrastructure of digital solutions that acts on a client’s side in contrast with the Operation Support System (OSS). In plain language, digital BSS is a set of products that help telcos automate their business operations, keep in touch with subscribers, and serve them.

Meanwhile, OSS establishes control processes for a network and its equipment. Each system is used by Communications Service Providers (CSP) and is needed to support quality telecommunication services.

Major goals to be achieved using telecom digital BSS platform:

- Making client-related processes well-designed and agile
- Enhancing customer experience
- Creating versatile products and offers
- Finding a suitable solution for any client and domain
- Supporting cooperation with ...
... partners
- Increasing the ARPU level
Major Digital BSS Telecom Trends to Look for in 2023

Cloud Migration

Every man and his dog heard the telecom industry migrating to the cloud. In 2023, digital BSS for telecom will continue to expand. This way, enterprises can achieve:

- Desirable scalability
- Convenient management
- Easy software maintenance
- Low operational costs
- Sustainability
The ongoing movement towards embracing cloud and hybrid cloud infrastructure reflects a significant change in how applications are hosted, allowing unrestricted accessibility. This transition encompasses offering various services as a part of the "as-a-service" (XaaS) model. It is projected that this industry will witness remarkable growth, reaching a valuation of $2.4 billion by the year 2029.

There has been a noticeable surge in the requirement for cloud-based BSS solutions. It has prompted the industry to adapt and evolve to cater to the growing demand for highly efficient systems. Several factors contribute to this increasing demand, including:

Global acceptance and recognition of personalized cloud-based digital BSS solutions and services by telecommunication operators

- The rising adoption of streamlined billing systems that offer improved efficiency
- A focus on enhancing and enriching customer experiences
- Pursuing business agility that enables companies to respond swiftly to market changes
- The need for rapid deployment and scalability, allowing for flexible and efficient resource allocation
RAN Usage

Open Radio Access Network (RAN) is a widespread tool in 2023. Due to this, different-sized providers can configure already working solutions of famous CSPs to upgrade back-office operations and design advanced services. It’s predicted that RAN will increase competition. The COVID-19 pandemic changed earlier forecasted scenarios of telecom BSS platform development. Even now, it’s hard to imagine what trends in this area will wait for us tomorrow.

5G Digital BSS

An advanced telecom digital BSS platform, ready for the new technological era, empowers operators to efficiently capitalize on the data network by introducing creative and tailored offerings that enhance subscribers' digital experiences. The advent of 5G poses a unique challenge for communication CSPs as they strive to support new business models and dynamic usage scenarios without resorting to costly and time-consuming modifications to their backend code.

However, a centralized product catalog integrated within a digital BSS platform enables companies to promptly adapt to network advancements and swiftly respond to changing demands. By leveraging such a solution, CSPs can navigate the complexities of 5G and effectively seize emerging opportunities in the market.