Six Essential Questions You Should Ask Before You Book An Airport Taxi Service!

By Author: Lauren Slessor
Total Articles: 72
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When you are looking for a transportation service to and fro from the airport, you need to select the right one. If you don’t do any background search and just opt for the one that you come across, you might be in for a shock. What if the service provider offers poor service? Because of their lack of professionalism you might end up missing the flight. To ensure that you don’t fall prey to such a situation, we have shared a list of questions that you need to ask the service provider.
 

Where is the Taxi Rental Company Located?

Let us tell you a secret. When you are shortlisting a service provider you should not opt for the one whose office is near to the airport. Why? Your office or home is not near to the airport, is it? This means that the taxi driver has to travel all the way to pick you up from the destination and then drop you off to the airport. If they delay to start the journey, then everything will get delayed. Moreover, if they get stuck in a traffic jam, then nothing can save you. Hence, it is best to go for an operator whose office is located ...
... centrally. This way, they don’t have to travel too much to pick you up and drop you off to the airport. Moreover, they will have ample time to ensure that you reach the airport right on time.
 

Find Out What Separates Them from the Other Taxi Rental Providers?

When you are hiring an Airport taxi service Melbourne you want the journey to be a comfortable one, don’t you. It is important to know what sets one operator apart from the other. Most providers will tell you that they charge “low rates” or offer “personalised service” and so on. But then every other service provider will say the same. Find out whether they ever faced a situation where they could have got delayed but the driver used his common sense and ensured that the customer did not miss his flight. As long as the service provider is willing to have this talk, you can be rest assured that they are indeed “different” from the others.
 

What are Their Operating Hours?

When you are opting for Airport taxi service Melbourne you need to know whether they work round the clock or not. You may need to catch a flight early morning. This means that you have to start post 12am, or your flight may be arriving dead at night. Will you get a taxi then? If the service provider does not operate 24*7 you cannot hire them. And even if they work fixed hours, you need to know the same so that you are not in for some shock. You know that the taxi will not be there to pick you up and you have to look for some other arrangements.
 

For How Long are They Operating?

It is essential to hire a seasoned service provider. The more experience they have the better it is. They will be aware of the tricks of the trade, the challenges and how to face and overcome them. You can always rely on a well-established taxi rental provider than the one that is in business for few weeks. Don’t take any chances in this matter.
 

Can They Track Your Flight?

Why is this even important? Have you ever thought what if your flight got delayed or cancelled? And you are unable to inform them? What will you do in such a situation? The taxi will be waiting for you and whether you show up or not they will charge you. But when they are able to track your flight, they will know whether the flight is on time or not and accordingly they will reach the airport. There will be no waiting period from both the sides. Isn’t this vital?
 

How Much are They Charging for the Airport Taxi Service Melbourne?

When you get in touch with the service provider, you should definitely ask them this question. You need to know how much they are going to charge you. Be straightforward in your approach. At the same time, find out if the amount quoted includes the tax part or is it exclusive? You also need to know whether there are any additional costs like - do you need to pay the parking fee and so on. At times, many service providers will not mention this but when you get the bill, you will come across all the additional costs. Hence, it is best to ask right at the start. This way there is no chance for any misunderstanding or confusion.
 
No matter how many taxi rental providers you interact with, you should ask these six questions to all of them. Once you have all the details, it will become easier for you to compare and select the right one. If you are happy with the service, you can always continue with them. If you find a trusted service provider it is always wise to continue with them unless things go awry.
 
About the Author: This contribution has been made by Lauren Slessor who has written a number of articles on Airport taxi service Melbourne and provides fruitful information.