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Why Apps Are Better Than Website
Today, there are more mobile users than desktop users. As a result, companies have come to understand how important it is to use mobile channels to effectively attract customers. But it is not sufficient. To maximize this channel, they also need to optimize their mobile websites and apps for better user experience and higher conversion rates.
Even though some businesses use both mobile websites and apps, other businesses might only use one. A decision between mobile apps and websites comes down to factors like their price, usability, necessary features, and target audience. Nevertheless, research indicates that users favour mobile apps over mobile websites.
Personalization
Personalization is improved by mobile apps. Personalization aims to provide users with tailored communication based on their interests, location, usage patterns, and more. Providing users with a personalized experience is simple with mobile apps. You can experiment with various user interfaces for your customers by using an A/B testing tool for mobile apps.
Users of mobile apps may be able to set their preferences up front, based ...
... on which they may receive specialized content. Additionally, apps can monitor user engagement and use that information to provide users with personalized updates and recommendations.
In order to provide users with content tailored to their geographic location, they can also pinpoint users' locations in real-time.
Notifications
Email has been the most popular business communication tool for the past two decades. Businesses have used email extensively to communicate with their customers. Email has consequently lost some of its former effectiveness; open rates and click rates have been steadily declining.
Push and in-app notifications are both available. Both are intriguing options for getting in touch with app users in a much less invasive way. One of the main reasons why so many companies want to have a mobile app is its ability to send users immediate, non-intrusive notifications.
Users can only receive in-app notifications after opening an app, so they are also known as in-app alerts. Push notifications, on the other hand, are alerts that users can get regardless of what they are doing on their mobile device.
Able to work offline
It is a fundamental distinction between a mobile website and an app. Apps, like websites, may need internet access to complete most tasks, but they can still provide users with some basic content and functionality when they are offline.
Let us use a banking app example. This application can offer functions like calculating taxes, payments, and loan limits. These features can operate independently of an internet connection.
Conclusion
Creating a mobile website and mobile app for your company can be expensive, so depending on your financial situation and business objectives, you might have to pick just one. Mobile apps can help you get higher conversions and retention even though both channels have their own benefits and drawbacks. Along with many other unique features, mobile apps provide increased personalization and operational efficiency. So, once you have decided regarding a mobile app for your business, you can get it developed by the best mobile app development company Kolkata offers.
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