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Iso/iec 19770 It Asset Management System Business Case And Overview
ISO/IEC 19770-1 is a context of ITAM procedures to allow an organization to demonstrate that it is execution software asset management to an ISO 19770 standard enough to satisfy corporate governance requirements and confirm effective support for IT asset management overall. ISO/IEC 19770-1 is associated to Service Management and covers 27 process areas, with purposes and detailed outcomes defined for each. The ISO 19770 standard also advocates a tier-based method to permit organizations to adopt IT Asset Management procedures that are appropriate to the requirements and size of the organization.
Effective IT Asset Management allows every organization to decrease its risk associated with the over or under buying of software assets, but also works to confirm the security of those assets through effective tracking and support of the asset throughout the entire software and IT lifecycle. The ISO 19770 standard is also appropriately broad sufficient for it to be applied in a variability of technological environments, with cloud-based computing.
IT Asset Management (ITAM) includes the system, processes and technology used ...
... to notice, track, manage and optimize IT assets through all stages of their lifecycle. IT Assets are well-defined as any IT-related hardware, software, subscriptions or services which the organization owns, is paying for, or is otherwise using directly or indirectly. This definition of an IT Asset is broad, and contains not only servers, desktops and mobile devices, but also IoT, network and storage devices, and cloud services such as Software as a Service, Infrastructure as a Service, and Platform as a Service, among many others.
Effective ITAM is significant for organizations of all types and sizes, for three main reasons:
IT Asset Management is an allowing capability for IT: Many key IT functions are dependent on whole and accurate ITAM information.
• Information Security: The first task within Information Security is to understand what devices are connecting to network, how they are organized, the hardware and software honest and authorized, etc. This is all ITAM information. The dependence between Information Security and ITAM is so material that Gartner had predicted that “By 2022, 50% of ITAM initiatives will be primarily driven by information security requirements and concerns”.
• Configuration Management and Change Management: without significant what IT assets exist and how they are configured, the organization cannot control whether that conformation is correct, and that no unauthorized changes are being made to it.
• Disaster Recovery: what IT assets exist, where they are, how they are arranged, and what business functions are they supporting, it would be hard to rebuild these assets following a disaster.
• IT Financial Management: How much money the organization is spending on what IT assets, and the capability to manage future demands for IT assets, it is hard to budget and forecast for IT with any accuracy.
IT Asset Management is key for IT risk mitigation: One type of risk unique to ITAM is software license obedience. The software industry is known for software license obedience audits. Without effective IT Asset Management, it is easy even for a well-intentioned organization to over-deploy software outside the organization’s license entitlements, thus revealing the organization to legal, financial, and repetitional risks. This is due to multiple factors with the following:
• Difficulty of ever-changing licensing rules.
• New technologies affecting licensing.
• The number of different software vendors under management.
• Mergers & acquisitions on both the organization’s side and the software publisher’s side.
• Essential limitations of tools available to assist in the process.
• Incapability to control rogue end-user actions, to name just a few challenges.
IT Asset Management is key for IT cost savings: Lack of whole and precise ITAM information may lead organizations to spend a lot more on IT Assets than they essential to, mainly on software which is taking an ever-increasing share of IT budgets. Examples contain the following:
• Shelf-ware: This situation happens where the organization is paying for software that is not in use and isn’t desired. SaaS is actually disposed to shelf-ware more than traditional on-perm software. Effective IT Asset Management avoids shelf-ware from happening.
• Re-harvesting: when hardware is retired, the software licenses expended by that hardware should become accessible for re-deployment within the organization; however, this is only probable with effective IT Asset Management in place.
• Architecture optimization: without effective ITAM, organizations may arrange their environments in an unoptimized way from a licensing position, resulting in more licenses being desirable without any functional or operational advantages to the organization.
• Negotiation from a position of knowledge: without effective IT Asset Management, organizations lack information about their requirements, and are at the compassion of software publishers when negotiating software agreements.
The ISO/IEC 19770-1:2017 specifies requirements for an IT asset management system, which addresses both the procedures and technology for handling software assets and associated IT assets. It belongs to the IT and Software businesses of any size of the organization and can be combined with the other management systems. ISO 19770 documents and training kit helpful for the execution of IT asset management from the necessities of the ISO 19770 standard in IT organizations. This ISO 19770 documents set comprises a complete set of mandatory and supporting documentation, guidance on ISO 19770, and readymade templates to rush documentation process that supports implementation for fast ISO 19770 certification.
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