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How Displaying Estimated Delivery Date And Time Helps An Online Store
Imagine your customers planning a vacation come to your Shopify store to purchase something. And at the time of checkout they find out that there is no mention of the estimated delivery date. In this scenario, it is possible that the customer might not buy the product and leave in between. Giving clarity to your customers will make them feel more engaged with your store and they will enjoy the buying experience more. So, in a nutshell, a delivery date scheduler is a necessity for your Shopify store. Let us understand it in detail to know exactly how Shopify delivery date app will help you and your customers.
More Transparency and Reduced Returns
Displaying the delivery date to the customers gives them the satisfaction that their order will reach them on the date they need or before that. This will create a strong urge in them to order the product quickly. When you do not show this estimated delivery date, they are unlikely to order the product. The reason is that they will have no idea about the delivery ...
... date and whether they will be able to receive the delivery or not. Such incomplete information is not suitable especially for someone who has a 9 to 5 job or wants the product before a specific date.
Apart from just showing the estimated delivery date, one more thing you can do with this plugin is allow the customers to choose the delivery date. You can display a calendar where you can show the available dates that you can deliver the product. This is a better way than just showing customers the delivery date. They will receive the product on the day they are available. This reduces chances of return or incomplete delivery.
Display Message
Delivering to a certain location can be difficult for products like eatables, products with shorter shelf life or heavy products like furniture. It is possible that you might not be able to deliver it or it can take longer due to some challenges. Based on the zip code they enter, you can display the message saying why you would not be able to deliver it on the selected date and what other things the customer can do to get it delivered if possible.
With the zip code information, you can also display the message about the extra shipping charges. Thus, this feature helps you keep your customer informed rather than leaving them confused or disappointed that you did not deliver products to their location.
Not Just Date, Allow Selecting Time-slots too
Why just allow customers to select the delivery date, when you can also allow them to select the specific time-slots. Customers have their own reasons and not everyone will be home the whole day. To make delivery more transparent, one thing you need to add with
the Shopify Custom App Development is displaying the available time-slots. This way customers can manage their day and thus reduce the chances of the failed delivery.
Conclusion
You can add all these features to your Shopify store and make it more customer centric. All you need to do is find a Shopify Custom App Development company that already offers this plugin and make the best out of it. The admin panel in it will allow you to manage the date and time-slots that you can modify according to the zip code. You can also blackout the dates on which you will be closed like weekends and holidays. Adding such small features to your Shopify store can actually make a huge difference in elevating sales and brand image.
Maulik Shah is the Founder and CEO of AppJetty, a fast growing software add-on store selling extensions and plugins for various technologies, including Odoo themes and odoo apps Magento 1 extensions and Magento 2 extensions. Maulik is a tech enthusiast and writes about the various aspects of ecommerce technology.
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