The Future Of Pabx – Why Is It Going Mainstream?

By Author: ASG
Total Articles: 18
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TRENDS IN THE PABX SYSTEM

Over the years, PABX has evolved to new heights and these days, it is possible to purchase a conventional PABX, virtual PABX, or a hybrid PABX. These systems have also become cheaper and more affordable for businesses. Virtual PABX systems have become very cost-effective for small businesses as they can use the benefits of the PABX system without having to host the system onsite.

WHY HAVE PABX SYSTEMS GONE MAINSTREAM

The customers of an organization are valuable and thus, calls from customers cannot be ignored or disrupted. For this reason, PABX systems have become crucial to use as they act as switchboards that are specialized so that the system can easily handle multiple phone calls. They can also allow for calls to be answered automatically, or for the calls to be transferred to an agent who can easily cater for the customer’s needs.

THE OPTION FOR CLOUD PABX

Most office spaces do not allow for a bulky switchboard to be installed, thus with Cloud PABX, the business phone system is delivered as a hosted service. Cloud PABX has revolutionized the way in which businesses ...
... can manage their voice communications. This improves functionality, reduces costs, and streamlines workflow.

SCALABILITY ASSOCIATED WITH CLOUD PABX

Many companies can enjoy the standard features of an in-house PABX system while taking advantage of flexible technology, allowing for line points to be increased or reduced without much effort.

STREAMLINE WORKFLOW AS WELL AS COMMUNICATION

PABX which is hosted offers businesses with several tools to ensure faster collaboration which has been streamlined. Such tools include anything from voice calling, instant messaging, and audio- and web-based conferencing.

COST-EFFECTIVE

With PABX there are no upfront capital expenditures and there is no need for future proof where software upgrades are concerned. When considering that businesses only pay for what they need, they pay lower costs, and the monthly rate payable includes both hardware and services.

LOGISTICS ARE NO LONGER AN ISSUE

When considering logistics, businesses only pay for what they need to use. In addition, PABX operate in multiple locations and allow for remote worker capabilities. PABX can also be deployed quickly and effortlessly.

CHOICE IN ADD-ON FEATURES

Depending on the brand of PABX that the business makes use of, there are several add-on features which can be added. These can assist businesses with their telecommunications needs as it allows for call transfer, speed dialing, call waiting, automatic ring-back, and more. For this reason, depending on the needs of the business, it is imperative to look at the available PABX options and add-on's before deciding on one.

Learn more about ASG Hosted PABX here - https://www.asg.co.za/voice/cloud-pbx-provider

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