11 Smartphone Issues Faced By Users Globally And How To Tackle Them ​?

By Author: Angelika Muderris
Total Articles: 13
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People use their smartphones when they're walking, driving, hanging out with friends, standing in line and even while dining with family. We cannot deny the fact that people are becoming more and more dependent on their smartphones, to the point that the moment their phones malfunctions, they assume the worst and are unable to deal with it calmly.

According to Statista, the number of smartphone users worldwide today surpasses three billion. It is also forecast to further grow by several hundred million in the next few years.

Despite the problems with cell phones in society - and yes, there are phone-related problems in the society - people's attitude toward mobile phones have been good for them personally. There are also several that say smartphones positively impact education and the economy.

However, we all know that technology is not always perfect, and mobile phones are not an exemption.

What are the 11 smartphone issues faced by users?

While smartphones are incredibly advanced and powerful devices, they are also expensive and fragile. These devices can end up slowing down, freeze ...
... and even break.

The following are the 11 common mobile phone problems faced by smartphone users.

1. Display screen is broken or having problems. You probably noticed - and possibly experienced - this kind of situation wherein your smartphone's display screen starts to flicker and then the entire phone goes blank. While there is no specific reason as to why this happens, the cause might be due to moisture that entered your smartphone. It can also be because you handle your phone in a rough way.

Another circumstance is your phone falling from your hand and the screen broke. The damage is dependent on things like force, height dropped, and other factors. Having a cracked screen is not just annoying to look at but also it allows dust to get in your smartphone.

2. Phone freezes or slows down. This happens a lot to smartphones that are old and with full storage space. Your phone freezing or slowing down might be due to an unresponsive app that takes up more memory or the age of your device's hardware.

Usually when your smartphone freezes, you can just restart your device or turn it off and on. But there are times that this method does not work. Then, your next move is possibly to remove the phone battery and mostly this makes everything go back to normal. However, there are some smartphones that are unable you to remove their batteries.

3. Bad battery life. Have you ever experienced a situation wherein you charge your phone for three hours at a stretch but the battery gets over in 30 minutes? Without proper charge, you will not be able to use your smartphone.

4. Wet smartphone. You're often clumsy and accidentally dropped your smartphone into a sink, bath, or a glass of water. While there are mobile phones that boast water resistance, there are also others that don't have this feature.

5. Overheating phone. One of the common mobile phone issues. You might have encountered this kind of problem wherein your smartphone is hot to touch. While an overheating phone can be related to problems with your phone battery, it can also be related to your charger as well as the place where you normally keep your phone.

If you are experiencing this kind of problem, you should solve it as soon as possible because your battery and your smartphone screen can be seriously damaged.

6. Issues to connect to WiFi. This mobile phone problem is a common issue to all smartphones, even the brand new devices or the refurbished phones UK. Android and iPhone users have complained that they lose the WiFi connection and they cannot connect to a local network.

Before you try to find out the possible error in your smartphone, you should make sure that the router is close to you. Another thing you should make sure is that you can see your WiFi network to check that your smartphone is connected to the correct network.

7. Full Storage Space. If you are the kind of person who saves too many files, music, photos, videos, among others, then having a full storage space is expected. This is most especially if you are the type to not delete files even though you do not need them anymore or that they are old that you forgot that you have them stored on your smartphone.

You might also have unnecessary apps that occupy important storage space that can be used for other important matters.

8. MicroSD card does not work. Your storage space is full and you are in need of another storage where you can move and keep your files. You are probably thinking of using an old MicroSD card however, you find out that your device does not want to accept that card. This kind of issue is not unusual and happens to a lot of smartphones, whether they are brand new or refurbished phones UK.

9. Damaged charging port. Nothing lasts forever, so does your smartphone. Did you know that charging ports tend to deteriorate as time passes? This deterioration is caused by misuse or due to dirt.

10. Scratches on your phone's camera lens. Your smartphone screen is not the only thing that can get scratches. These scratches can cause some deterioration in image quality.

11. App crashes or freezes. This is one of the common mobile phone problems that happens a lot to smartphone users. Crashing or freezing apps can be related to bugs on the app or perhaps your smartphone's operating system is not the best or the newest for those apps.

There are apps that improve some details in a mobile phone so it can perform better. However, your smartphone sometimes cannot support the latest version and that app starts crashing all the time.

Other mobile phone issues include:

* The touchscreen is not working
* You are dialing one number and your smartphone is getting connected to another number
* Google Play Store crashes or - if you're using an iPhone - your smartphone is unable to connect to the App Store
* The screen is not bright enough
* Unsent messages
* Apps not downloading

How to fix these problems ?

Are you going through one or more than two of the above-mentioned mobile phone issues? While going to a phone repair shop can make sure that your smartphone is up and running, most of the time, you can solve the easy ones by yourself without needing a phone repairman.

Although, there are also some issues that will need you to get it repaired.

Here are some of the solutions on how to fix your smartphone problems.

1. For cracked screen and other screen problems. Yes, you can attempt to repair this issue by yourself, but it is advisable that you bring your smartphone to a repair shop. Worst case scenario, you will have to buy a new phone. It doesn't need to be a brand new device. If you're tight on the budget, there are several refurbished phones UK that you can purchase.

2. If your phone freezes or slows down. There are several ways to address this issue. If it's because of an app, you can close it. Another is to clear your phone's cache and memory data.

You can also try force resetting your smartphone and, in the worst case scenario, you can perform a factory reset. This will restore your smartphone to its original settings. Before doing the factory reset, you should make sure that you have your data backup first.

3. If your smartphone has bad battery life. There are various factors that can affect the battery life of your smartphone. To solve this issue, you should first try to dim the screen brightness of your phone and turn off the GPS, WiFi and Bluetooth if you are not using them.

You can enable the Battery Saving Mode. This will help your phone battery last longer. You should also check your Battery Usage, which you can find on your phone Settings, and see which apps are using more battery power. After identifying the apps that are draining more battery, you should close or disable them.

4. For your wet smartphone. If your smartphone is wet, the first thing you have to do is to take it out as quickly as possible from the sink, bath, glass of water or the place where you dropped it and turn it off. Remember that keeping your smartphone on will cause it to short circuit.

Next, you should take out any removable features such as the SIM, battery and SD card. Wipe them dry.

You can use the silica gel, the tiny packets you find in packaged goods like shoes or electronics. The silica gel can absorb moisture.

However, if you don't have silica gel, the next best option is to leave your phone sitting in an open space and let it dry naturally. You should leave our device for a few days before turning it on.

5. For overheating phone. If your smartphone keeps on overheating, you should try to carry your phone in a fresh place and keep it away from the sun's heat. You can also give your smartphone some time to refresh before you start using it again.

6. If you have issues to connect to WiFi. Before anything else, you should try to restart your device or the router by unplugging it and plugging it again. If it still does not respond, your next move is to go to your phone Settings to reestablish your network. This will restore the WiFi network of your smartphone.

If this problem continues, your last resort is to factory reset your smartphone. Remember to backup first all of your important files.

7. If your smartphone has full storage space. There are various ways to solve this issue. One is to delete the files and apps that you do not need or do not use anymore. Another is to delete old calls and text messages and clean the cache data.

If you don't want to delete your files, you can move them to another storage like an iCloud or a microSD card.

8. If your microSD card does not work. Before doing anything drastic, the reason why your smartphone is not recognizing the microSD card is possibly due to errors in your card. You can try to connect the microSD card to your PC using a card reader and format the card at least two times. After that, restart your smartphone and insert the microSD card again.

9. For damaged charging port. Before you think of taking your smartphone to a repair shop, you should first clean the charging port with a new and dry toothbrush. You can also use a dry cotton swab to remove the dust and dirt, which may have caused your charging port to not work properly. If this solution does not work, you can send your smartphone to the repair shop.

10. If your phone's camera lens has scratches. Faint scratches are unlikely to affect the quality of your photo. However, if the scratches are really bad, you can get the camera lens replaced.

11. If the app crashes or freezes. When solving mobile phone issues like this, the first thing you should do is to restart your smartphone and start using the app again. Another way is for you to go to the App Manager and stop the app. Cleaning the cache data sometimes also works.

If the app still crashes or freezes, you should uninstall the app and install it again.

As mentioned before, people have become more and more dependent on smartphones. Mobile phones are used in an increasing variety of development initiatives, this include health services as well as improving governance.

However, smartphones also have serious privacy concerns. For example, 47 percent of smartphone users in India say that they worry about security issues.

Concerns such as this does not mean you should be anti-technology. There are benefits of having smartphones such as staying in touch with people who live far away and having efficient communication. Smartphones also help users obtain information about important issues as well as assist them in earning a living.