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The Best Customer Verification Software
Amazon’s two-day delivery has brought with it plenty of controversies, but what hasn’t been controversial is the recent spike in online shopping across nearly all industries. With this migration to online shopping, however, comes the added responsibility of knowing your customers (KYC). And while some companies, like those in the financial services industry, must have a customer verification system, many online vendors can benefit from implementing one too. But why go through all the hard work only to implement a flawed system? Instead, consider these functionalities so that your business’s customer verification software has all the bells and whistles it needs.
Now, repeat after me: Any customer verification software worth spending money on must be KYC and anti-money laundering (AML) certified. Between hefty fines and legal fees, failing to comply with these regulatory policies will only cost you more money in the long run. But curtailing identity theft and fraud is only the first step. Next, you’ll want to consider the customer’s buying experience as they’re practically forced to jump ...
... through all these hoops just to refill some JUULpods. To properly balance convenience and compliance, you’re going to need a streamlined yet robust onboarding process.
The best customer verification software doesn’t rely solely on the customer knowing a string of information but typically goes the extra mile by tying the customer’s identity to a physical object they own. Have you ever been asked to enable two-step verification to secure a social media account or maybe to keep your ex from mooching off your Netflix subscription? Well, these two-step functionalities are great examples of customer verification systems going the extra mile to keep you, your business and your loyal customers safe and secure.
Finally, even the best software often lacks a few key features that would otherwise make it the perfect system for your business. That’s why your customer verification software must come with a frictionless API for all your integration needs — the keyword here being frictionless. It’s not uncommon for a customer verification service to boast laundry lists of advanced solutions only for the business owner to turn around and find the solutions take months to implement while customers experience tiresome onboarding processes. So be sure your business’s customer verification software is regulation compliant, customer convenient and adaptable to changes in your business’s needs and your customers’ behaviors.
Author Resource:-
Eldon Broady writes about identity verification and business verification service. You can find his thoughts at online id verification blog. Click here for more information on age verification online.
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